• Report: #360442
Complaint Review:

Direct File Access, BILLINGHLP.com , Eguidestore

  • Submitted: Thu, August 07, 2008
  • Updated: Thu, August 07, 2008

  • Reported By:Lawton Oklahoma
Direct File Access, BILLINGHLP.com , Eguidestore
Nationwide U.S.A.
  • Phone: 201-478-4951
  • Web:
  • Category: Media

Direct File Access ,BILLINGHLP ,Eguidestore BEWARE Direct File Access U/k Did Find 2 Phone #..1 Area Code Is NJ & 1 Is Wash State 1 area code shows to be NJ; 1 Wash state Nationwide

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I DID NOT order anything from Direct File Access, yet they secured my card # and charged me 29.95, "then" sent an e-mail which was primarily information about how to get help if "anything" goes wrong. I immediately e-mailed them telling them that only my wife and I had access to this computer and neither of us had ever gone to their site, adding further that I checked my history and their site did not come up. I asked the 29.95 be credited back into my account.

Three times they sent an email telling me before I could cancel, I had to go to their site and enter my name, address and card #. The third email had 2 phone numbers I could call. One was a 201 area code in New Jersey covering most of Hudson and Bergen counties. The other was a 206 area code for state of Washington for Seattle, the islands of Mercer, Bainbridge and Vashon, and portions of the Seattle metro area from Des Moines to Woodway.

The last e-mail I received from them said, "As we understand you want the refund for your order. According our database your order was canceled and from this date you won't be charged anymore. Please be informed that canceled order can't be refunded anymore. If you wish receive money back for the service before canceling the order you should contact Customer Support." All of my e-mails had been sent to Cusromer Support. Both phone numbers answer with an automated, with your last hope being voice mail, and they say, "the voice mail is full; call back later.

Lawton, Oklahoma

This report was posted on Ripoff Report on 08/07/2008 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-file-access-billinghlpcom-eguidestore/nationwide/direct-file-access-billinghlp-eguidestore-beware-direct-file-access-uk-did-find-2-phon-360442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Direct File Access, BILLINGHLP.com , Eguidestore

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?