• Report: #811937
Complaint Review:

Direct To Home Appliances LLC

  • Submitted: Tue, December 20, 2011
  • Updated: Tue, December 20, 2011

  • Reported By: SouthernH — Titusville Florida United States of America
Direct To Home Appliances LLC
767 Bryant Ave Suite 201 San Fransisco, California United States of America

Direct To Home Appliances LLC Choose Outdoor Kitchens Never delivered appliances/no refund/no customer service San Fransisco, California

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In May of 2010, I ordered several appliances for an outdoor kitchen. After the proper (4 week) shipping period, my items were not delivered. I have tried to call multiple times in attempt to receive these appliances or to get a refund for the thousands of dollars that were spent on this. Trying to get a hold of somebody in their "customer service department" (which probably doesn't even exist) is impossible. The only department that you can get a hold of is sales, who claims that they can't help you with that issue. I was given two numbers that only had a busy signal on the opposite end or was routed to a customer service voice mailbox, that I'm almost positive never gets listened to. There are several complaints against this fraudulent company. I'm wondering how they are still an opporating business. I have already contacted my attorney and the better business bureau of the San Francisco area.

This report was posted on Ripoff Report on 12/20/2011 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-to-home-appliances-llc/san-fransisco-california-94107/direct-to-home-appliances-llc-choose-outdoor-kitchens-never-delivered-appliancesno-refund-811937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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