Complaint Review: DirectTV - Internet
- DirectTV Internet United States
- Phone: (800) 531-5000
- Web: www.directtv.com
- Category: Satellite TV
DirectTV Nullified a Credit on my account
DirectTV issued a credit on my account. My account read -$104.75. Customer Service stated that my balance for December 2017 is $0. A week later, DirectTV nullified that credit, and now wants $20.79. They wouldn't explain WHY the change in charges. The bill, which I received in my e-mail, was confusing as to why I was being charged $20.79. When I was told by Customer Service that my balance for December 2017 is $0. They still insisted that the "credit on my account" had to be changed. I'm seriously considering going back to DishTV. At least DishTV was honest about their billing.
This report was posted on Ripoff Report on 12/15/2017 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directtv/internet/directtv-nullified-a-credit-on-my-account-1417149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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