Complaint Review: Directv
Directv I canceled their service about 2 months ago and had filed a complaint of why I cancelled service early. I was not happy with their service and the way they handles their billing issues and the representatives that I had to contact MONTHLY to fix my billing issues. I noticed on my bank account today that they used my debit card from paying online in the past to deduct $393.58 out of my account WITHOUT my authorization. This has now hurt my bills that will be coming out and cost me more money in the long run. I called to set up payments but they said they couldnt help me because the amount was already authorized through my bank. How is it legal to deduct money without the authorization of a user? atlanta Nationwide
*General Comment: Information for you---
*Author of original report: No not wrong
*Consumer Comment: Wrong
*Author of original report: Idiot
*General Comment: Yes......you DID!!!
I cancelled Directv service about 2 months ago due to being extremely dissatisfied. They were overcharging and I had to call in monthly to get this fixed. I did file a complaint of why I was not happy and asked that early temination fees be waived all or at least some . I noticed on my bank account today 4/24/17 that they dedeucted $393.58 out of my account WITHOUT my knowledge or authorization. I am a single mom who barely gets by as it is and now this? I call my bank and of course there isnt much they can do because Directv took my debit card that I had used to pay online with monthly. I have to file a dispute and it may be denied. I called Directv to see if they could reverse the charges and of course they said no.
I wished I was able to file a class action lawsuit because I know they do this on a daily basis to people in financial binds like myself but I cant pay for a lawyer. If there is anyone who reads this who can help me get this lawsuit going then PLEASE for the love of God, help me fight this company and put a stop to this.
This report was posted on Ripoff Report on 04/24/2017 07:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/directv/nationwide/directv-i-canceled-their-service-about-2-months-ago-and-had-filed-a-complaint-of-why-i-ca-1369325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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