• Report: #1028194
Complaint Review:


  • Submitted: Wed, March 13, 2013
  • Updated: Wed, March 13, 2013

  • Reported By: imp — Waterbury Vermont United States of America
2215 Paseo De Las Americas, Suite 30 San Diego, California United States of America

Discount-Merchant Sells knockoff bulbs as "Original" "factory new" San Diego, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Discount-Merchant listed a replacement bulb for my JVC projector as:

Manufacturure: JVC
Model: BHL5009-S
Warranty: 90 days
Description: Factory new JVC projector BHL5009-S lamp replacement with housing.

Having ordered two, I received two boxes marked simply with "Replacement Lamp" on five of the six faces (no "JVC" brand logo anywhere), and on the top an original sticker stating "Projector Module LMU002".  Upon that sticker, a second sticker was pasted with JVC information on it.  Clearly concerned that I have been duped into spending $400 on fake JVC bulbs, I called them and after pulling up my account information I was finally informed that these are knockoff bulbs and that they would be fine, go ahead and try them.  I was not able to get the true manufacturer of these bulbs, despite my attempts to find out who and where they were made.  I was also informed that for me to now return them, I would be charged a 25% restocking fee, despite the clear misrepresentation of their manufacturing origin.

This report was posted on Ripoff Report on 03/13/2013 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/discount-merchant/san-diego-california-92154/discount-merchant-sells-knockoff-bulbs-as-original-factory-new-san-diego-california-1028194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Discount-Merchant

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?