Complaint Review: Discount PC International, - Cenntenial Colorado
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- Discount PC International, Cenntenial, Colorado U.S.A.
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- Category: Computer Dealers
Discount PC International, Costly mistake ordering PC from Discount PCI: No tech help, no warranty Centennial, Colorado
*Consumer Suggestion: Generic Windows OS vs preinstalled OS
*Consumer Comment: DISCOUNT PC INTERNATIONAL
*Consumer Comment: Discount PC Rocks!
*Consumer Suggestion: discount pc who they really are
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Looking to maintain budget and needing a computer, I bought online a refurbished HP; received quickly, no OS so I installed winXP: found out there are no techs that know anything on staff; they are strictly a warehouse. Downloaded everything available and still no sound, no video, no ethernet, completely useless. Their "tech" is a young girl who answers in emails in sarcastic tones with useless information. The best one was "call HP and see what they recommend". After paying an additional $49 for warranty, HP said, "we can't answer any tech questions, your PC has been out of warranty for the last 8 months". So, after costing me $80 in shipping costs, I still have no computer. Lesson learned: Need a cheap computer?? Go over to walmart.
Mushmouse
laikeland, Florida
United States Minor Outlying Islands
This report was posted on Ripoff Report on 02/06/2008 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-pc-international/cenntenial-colorado/discount-pc-international-costly-mistake-ordering-pc-from-discount-pci-no-tech-help-no-306720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
Generic Windows OS vs preinstalled OS
AUTHOR: saffire045 - (United States of America)
SUBMITTED: Sunday, March 10, 2013
The same thing happened to me at another online store but the tech help was much better. Even after installing a Windows Operating System on a computer with a blank hard drive there will be no drivers for the internet (AKA ethernet), video, audio, media graphics (AKA chipset) and USB drivers because they are hardware items unique to the computer. The tech emailed the links to me for the drivers and directions. They were at the IBM website.
You can find out what hardware is installed on your unit by clicking: start/ control panel/system/hardware/device manager and clicking on the + signs to see what hardware is installed. Then you can go to the manufacturers website and download the drivers. For me it meant a trip to the library with my USB memory stick because I had no internet service. Occasionally the refurbishing store will replace a failing component with a similar one and the driver might not be easily found.
If you're not familiar with the device manager it might help to do some research to find out more about it before you attempt this. For me it took a few calls to the company until I found a tech that was knowledgeable so if you make the effort, this is an issue that can be resolved.
#3 Consumer Comment
DISCOUNT PC INTERNATIONAL
AUTHOR: Coloradotrucker - (United States of America)
SUBMITTED: Wednesday, June 01, 2011
FLAT OUT A GOOD COMPANY ..... NO NEGATIVES .... I AM USING A DELL I BOUGHT THERE THREE YEARS AGO AND ITS BEEN THE BEST $240.00 I SPENT ... GO THERE ONLY FOR YOUR COMPUTER NEEDS .... WHY PAY FOR NEW.
#2 Consumer Comment
Discount PC Rocks!
AUTHOR: TNTechie - (United States of America)
SUBMITTED: Monday, March 29, 2010
Over the past three years, I have purchased several computers from Discount PC. I was directed to them by an associate of mine, who has also purchased several computers from them.
#1 Consumer Suggestion
discount pc who they really are
AUTHOR: Gertie13 - (U.S.A.)
SUBMITTED: Wednesday, May 21, 2008
discount pc international was started by mike wright in 1993. mike is the son of earl wright who runs amg guarantee trust based out of colorado. basically mike started this business out of his house and then expanded to his current location. he has a masters of business and very little computer experience. he hires, buys or woos his people from other tech companies. i know he did it repeatedly to my husband in michigan. he was always losing tech people to him in colorado. hard to compete with the visions of the rockies flashing in your head!
the parent corporation is global link technologies also based out of littleton.
thats the background of the company. global link technologies is probably a small umbrella corporation of dads much bigger corporation which is amg national trust bank (now) that company invests the money of the wealthy-kind of a warren buffet scenario.
at one time they had a great service dept. how do i know? my husband started up the service dept and then eventually started discount stores in michigan. that ended with his suicide in 2002.
if you are dissatisfied with your service i would contact mike wright and ask him to stand behind his product. if you google global link technologies you will find the number based out of littleton colorado.
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