Report: #978504

Complaint Review: DMVinfo1.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, December 06, 2012
Updated: Mon, December 17, 2012
Reported By: George — Albuquerque New Mexico United States of America

Author Not Confirmed

Why?

DMVinfo1.com Internet United States of America

Phone:
Web: DMVinfo1.com
Category: Miscellaneous Companies

DMVinfo1.com Online DMV info company Bait and Switch Internet

*REBUTTAL Owner of company: From Customer Service

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DMVinfo1 is an internet database purporting to be able to get you your Driver's and vehicle info. They give you a special introductory offer of $1.00 on your credit card but charge your account $19.95 and that is a recurring monthly fee. When you contact them on their site, they have a live chat customer service line who know nothing. They do not acknowledge the $1.00 offer but are quick to cancel your account so they say......We will report back to see if we get our money fast. DO NOT WASTE YOUR TIME, THEY HAVE A FANCY SITE THAT CALCULATES THE INFORMATION THEY ARE SUPPOSEDLY COMPILING FOR YOU. YOU GET NOTHING, WE SIGNED UP A DAY AGO AND ALL WE GOT WAS BILLED $19.95 FOR A $1.00 SPECIAL.

This report was posted on Ripoff Report on 12/06/2012 07:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dmvinfo1com/internet/dmvinfo1com-online-dmv-info-company-bait-and-switch-internet-978504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

From Customer Service

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Monday, December 17, 2012

POSTED: Monday, December 17, 2012

Dear George,

I apologize for any inconvenience caused. I would like to rectify this problem for you. Please email me at josh@dmvinfo1.com and I will be able to process a refund for you with your account information.

Thank you and I look forward to your email.

Regards,

Josh F.
Customer Service Manager

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