Complaint Review: Dog Training In Your Home - charlotte North Carolina
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- Author Not Confirmed
- Dog Training In Your Home 8539 monroe rd charlotte, North Carolina U.S.A.
- Phone: 1-800-383-3647
- Web:
- Category: Trade Schools
Dog Training in Your Home Dogman won't refund my money
*Consumer Comment: AND WHY ARE YOU COMPLAINING?
*REBUTTAL Owner of company: The client that used her lessons
Show customers why they should trust your business over your competitors...
I hired "Dog Training in Your Home" in August, 2000 to train my dog to stop chasing cars. It was $425.00 for 5 lessons. After the first lesson, I was forced to give away my dog. I forgot to call and cancel my next lesson until the trainer showed up. My neighbors had called the cops, and were taking me to court for my dog's basd behavior. I got rid of the dog. Now, the company won't refund any of my money. I would like to have $350.00 back.
This report was posted on Ripoff Report on 02/06/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dog-training-in-your-home/charlotte-north-carolina-28212/dog-training-in-your-home-dogman-wont-refund-my-money-4381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
AND WHY ARE YOU COMPLAINING?
AUTHOR: Stacy In Texas - (U.S.A.)
SUBMITTED: Tuesday, August 12, 2008
I must say your complaint doesn't sound very reasonable. You got rid of your dog. Why? And why do you deserve a refund just because you were a dog owner who chose to get rid of the dog?
Most services are a no-refund service. You should have a contract and I'm sure that you do that states that. Too bad you just want money because your dog is gone, but that was a choice you made.
#1 REBUTTAL Owner of company
The client that used her lessons
AUTHOR: Mark - ()
SUBMITTED: Friday, March 29, 2002
I have researched this client and found that she did enroll in our services and used all of her lessons by no showing the trainer several times. Our contract is very clear in that no showing the trainer is counted as a lesson. However after reviewing her case we made an exception and offered a prorated refund. She made it clear at this point that she was making it her mission in life to slander my company. It is interesting that the BBB refused to register her complaint.
Our company has an excellent track record of customer satisfaction and great results with training the clients dog. Our first visit is Free. Our office hours are 9-5 m-f 1-800-383-3647
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