• Report: #988894
Complaint Review:


  • Submitted: Sun, December 30, 2012
  • Updated: Sun, December 30, 2012

  • Reported By: anonymous — Glenview Illinois United States of America
3326 St. Paul Street Denver, Colorado United States of America

domeclimber.com playdomes.com DOME CLIMBER AND PLAYDOMES DON'T PERFORM AS ADVERTISED playdomes.com Denver Colorado

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In the fall of 2012 I purchased a  climbing dome from domeclimber.com.  The also do business as playdomes.com

They took my money via credit card payment, including payment for expedited shipping and then I didn't hear from them for weeks.  They didn't return phone calls or emails for weeks.  I finally did receive the climbing dome - in two separate shipments - but it was not the style/size/color I had ordered.  I requested that they send me replacement pieces to complete the product as I had ordered it.  They were non responsive.

I called my credit card company to dispute the charges.  They put a hold on payment from the company's bank.  I received a phone call and email and they said they would send me replacement equipment.

Because I had received part of the equipment and believed in good faith, they would send the rest to complete my order I cancelled the fraud dispute.  My mistake.  I never heard from them again and never received my correct order.  I continue to try and contact them by phone and email and finally decided to give up with that and move on.  I wasted several months of my time and money on this and did not receive what I ordered.

After this entire episode, I did a web search on this name and learned many others had similar problems.  I don't recommend ordering anything from them as it will be a huge headache and if you receive anything its unlikely to be what you ordered.  

This report was posted on Ripoff Report on 12/30/2012 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/domeclimbercom/denver-colorado-/domeclimbercom-playdomescom-dome-climber-and-playdomes-dont-perform-as-advertised-playd-988894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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