• Report: #1375718
Complaint Review:

Dominate Web Media

  • Submitted: Sat, May 27, 2017
  • Updated: Sat, May 27, 2017

  • Reported By: BGM INC — Las Vegas Nevada USA
Dominate Web Media
1402 Lake Tapps Pkwy E Auburn, Washington USA

Dominate Web Media, Antares Enterprises INC, Adam Killam, Keith Krance, & Ralph Burns Dominate Web Media Facebook Ads Agency Using Deceptive Business Practices. I'm not saying this is a scam or fraud, but... Auburn Washington

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Company: Antares Enterprises, INC
Web Site Entity: Dominate Web Media dominatewebmedia.com
Owners: Ralph Burns and Keith Krance
Service: Facebook Ad Management Company
Agent: Adam Killam / Director of Business Development

• Company advertises a "Facebook Ad Account Audit + Gameplan" (Price: $1000)
• Guarantee states $1000 may be applied toward their monthly Facebook Account Management Fee if you elect to engage Dominate Web Media at their monthly fee of $8,500 a month.

Facts of complaint:

Paid $1,000 to Antares Enterprises, INC Invoice #0764 via Paypal date: Apr 7, 2017

Facebook Ad Account Audit delivered and reviewed: Apr 21, 2017

Made a commitment to move forward and employee the services of Dominate Web Media.

Dominate Web Media / Antares Enterprises, INC informed us we could be a client and invoiced for the $7,500 first months fee ($8,500 minus the $1,000 previously paid).. [continued below]....

....

We agreed to pay the $7,500 invoice at the beginning of next month as our start date (June 1st, 2017).

- -

On 5/25/17, 3:57 PM, Dominate Web Media changed their mind and rescinded our deal (see email):

After much internal deliberation, we feel there's a mismatch between the services you require and what we're set up to deliver as an agency.

As a result, we're unable to proceed with your onboarding and I've asked accounting to rescind your active invoice.

Adam Killam
Director of Business Development
Dominate Web Media

- -

On 5/26/2017 We responded with a refund request:

Adam

Please refund our $1000. The deal we agreed upon was that the $1000 upfront free would be applied to our first month's fee and you are refusing to accept us as a client thus a full $1000 refund is in order.

Thank you

- -

Dominate Web Media refused to honor refund:

Email May 26, 2017 at 9:02 AM

The $1000 credit is applied to first month's fees but we do not issue refunds if we do not end up working together.

Adam Killam

- -

As detailed above, Dominate Web Media uses deceptive, unethical and perhaps fraudulant business practices.


This report was posted on Ripoff Report on 05/27/2017 01:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dominate-web-media/auburn-washington-98092/dominate-web-media-antares-enterprises-inc-adam-killam-keith-krance-ralph-burns-dom-1375718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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