Dominion Process Servers : Failed to complete filing and simple local process serving Internet

In an attempt to save a client process serving costs, I called Dominion Process Servers. I should have checked this site first.

"Andrew" was unable to return a document to out offices so that it could be faxed to the other parties. He insisted it had been sent by mail, but 2 weeks later we had never received it. He would not fax the documents.

Other documents to be served were attempted in ways that were highly unprofessional and incompetent. Instead of calling the parties' offices to confirm their schedule, he insisted on just driving around, checking an office, leaving his information and assuming a party would return his call.

Updates from their side were rare and unhelpful, mostly excuses for not executing a simple service or returning documents to us.