Complaint Review: Dooney and Bourke, Inc. - Orange CT
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- Author Confirmed
- Dooney and Bourke, Inc. 12 Cascade Blvd Orange, CT United States
- Phone: 1-800-347-5000
- Web: www.dooney.com
- Category: Better business bureau
Dooney and Bourke, Inc. I purchased 8 items over time and these items were damaged. I sent the items back to the company (4 purses, 3 coin purses and an umbrella for repair or replacement. Orange CT
*Consumer Comment: Same thing happened to me
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I received 8 letters for each item I returned, stating they offered me $516.75 but I had to spend $1,033.50 first on Dooney and Bourke items. That is so unfair because I had already bought those items at the original price. This is unsatisfactory and when I called them regarding this matter, they just blew me off. it took them over 3 months to return my items to me.
The items were as follows: Style # IT29 WH, Style # WI18 WH, Style # WI11 WH, Style # IT WH, Style # MB10 TN, Style # NN37 PK, Style # WI32 WH and Style # IH20 WH. I would have excepted the credit they offer of $516.75 but in return they wanted me to spend an additional $1,033.50 and stated multiple returned items cannot be combined towards the purchase of 1 item.
This report was posted on Ripoff Report on 02/05/2019 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dooney-and-bourke-inc/orange-ct-06477/dooney-and-bourke-inc-i-purchased-8-items-over-time-and-these-items-were-damaged-i-sent-1472887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Same thing happened to me
AUTHOR: Stacey - (United States)
SUBMITTED: Tuesday, February 05, 2019
But it is better than nothing. Gucci nor Vuitton will fix any of my purses or give me any compensation so be grateful that Dooney will.
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