Complaint Review: DOXY Online Costume Store - Maryland Heights Missouri
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- Author Confirmed
- DOXY Online Costume Store 11088 Millpark Drive, Suite 136 Maryland Heights, Missouri U.S.A.
- Phone: 866-295-1441
- Web:
- Category: Clothing Stores
DOXYOnline Costume Store ITEMS NOT SHIPPED, PAID IN FULL UPON ORDERING, NOT RESPONDING TO COMMUNICATION Maryland Heights Missouri
*UPDATE Employee: Taken Care Of
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I placed a large order on 8/8/08 in which my credit card was charged immediately. On 8/14 I made an inquiry by email to check the status of the order. The email was replied to late that night, stating that it should have been shipped.
I then replied asking to have the items sent over night and that I would split the cost as I needed the items this week for a trip. I have not received any further correspondence and I have left several messages and sent many emails.
The last message I sent was this morning (8/20) and have not heard anything!
This company has the most pitiful customer service I have every experienced. I would recommend not ordering anything from them as you may never see your items.
Stacey
Orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 08/21/2008 07:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/doxy-online-costume-store/maryland-heights-missouri-63043/doxyonline-costume-store-items-not-shipped-paid-in-full-upon-ordering-not-responding-to-365261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Taken Care Of
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Thursday, August 21, 2008
Hi Stacey. I do show that your order shipped, and we even upgraded you to 2-3 day shipping for free. Let me know if you have anymore questions/concerns at CustomerCare@DoxyLingerie.com. Thank you.
Doxy
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