Dr. Arani Medical Center Welcome to one of the largest walk in travel immunization center in Southern California Board Certified Doctor,MD, Consultation for Your travel advice ,not a nurse visit , we will advice you for what you exactly need, or what is most important. We never offer vaccine you don't need. For , Internet

I'm reporting Dr. Arani Medical Center, http://californiavaccine.com/?gclid=CNXnrZOizqQCFQsGbAodFn78Dg because I am in the process of getting travel vaccinations and am shopping around for rates.  When I called the office at 323-231-6000, all I wanted was to ask if they offer the vaccinations I needed and the rates.  A very unprofessional operation, perhaps Michelle or Yvette would never answer my questions directly.  When asked, "what is your rate for Typhoid?"  She would leave me on the phone silently with no answer.  She then hung up on me.  She hung up on me twice and put me on hold three times.  I had asked her several times to provide me her name, however, the first time, she hung up, the other times she put me on hold.  I had called another number 714-313-8011, the operator was almost as unprofessional as the first.  I asked her a question, she rushed me off the phone and said, "I have to answer other calls."

This was my very first time calling this medical center, Dr. Arani.  I was looking forward to visiting as I am in the process of getting several vaccinations, however, it seems Dr. Arani's office assistants are having a challenging time multi-tasking, providing customer service and names.  On their Website, it states, "world class customer service", Dr. Arani Medical Center failed to deliver one of their mission statements.

It's a shame I never got to experience their world class service.  It's even more of a shame that the operation was ashamed to provide me with her name given the poor service she offered.  The shocking thing is that during my last call, I told her I would be filing a report regarding this incident and she said, "hold on" and I was on hold for another round.

If you've been there and have experienced great service, then that's wonderful.  I'm reporting this simply because I'm sure Dr. Arani spends quite a bit of money advertising and marketing his Website and his practice.  Therefore, with a report filed here and another there, his client base should eventually decline. 

Don't pay a visit there.  I've gone to a local clinic and they've provided a "World Class Service" I would have never had at Dr. Arani Medical Center.

Safe travels to all.