Dr-Epro i saw my january american Xpress statement .There was a charge 12/12/06.from DR-EPRO800-928-1645800-9281645 1280768624 BUSINESS i was charged 49.95 stating Nov ,Dec 06 jan&feb of 07 UTAH Nationwide

I asked what service am i getting ,was like pulling teeth for onfo.Was informed packeges where beng picked up from my house to deliver to the people who bought things from me on ebay.

I HAVE NEVER SOLD A THING ON EBAY OR ANY OTHER AUCTION .
I hunted down the kit which i payed by my debit card 4.95,HOW IN THE HELL THEY GOT MY AMEX NUMBER IS BEYOND ME.

In the kit it reads..YOU HAVE 14-DAYSFREE TRAILTO THE E-PRO AUCTION SOFTWARE.IN ADDITIONALL SUCCESS KIT RECIPIENTS WE ARE OFFERING OUR ONGOING MONTHLY FEE AT ONLY 29.95 PER MONTHLY CHARGE .

EVEN BY THAT CROOKERY I SHOULD HAVE BEEN CHARGED 29.95 .BUT I AM BEING CHARGED 49.95 MY GOD IN HEAVEN PEOPLE DO SOME THING !

WHEN I CALLED THERE NUMBER 3 DIFFRENT TIMES OPERATER SAID THEY WERE IN PHILIPHINES,EXTREMELY HEAVY ACCENTS INBETWEEN GIGGLES WAS INFORMED MANY MANY PEOPLE WERE CALLING IN.

SHE WAS THE OPERATOR & HAD NO KNOWLEGED ,BUT WILL CANCELL MY ACCOUNT VERY CONFUSING .GAVE ME A CONFORMATION NUMBER.I ASKED IF I COULD GET CUSTOMER SERVICE NUMBER,SAID WAS NOT POSSIBLE BUT WILL SUPPLY A FAX NUMBER ON WHICH I CAN FAX IN MY COMPLAINT.

ALSO GAVE ME A CUSTOMER SERVICE NUMBER AFTER ME SPASING OUT.I RANGE UP THE CUSTOMER SERVICE GAVE THE CONFFERMATION ,WAS INFORMED NUMBERS WHERE WRONG .I DID RING UP AMERICAN EXPRESS THEY PUT A TRACE ON 4 CHARGED I WAS CHARGED .

WE R BEING SCAMED ,FOR HEAVEN SAKE DO SOME THING .I AM VERY VOCAL SAY WHATS ON MY MIND ,SO MANY OTHER POOR SOULS WHO JUST STAY QUITE

Michael
west orange, New Jersey
U.S.A.


HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.