• Report: #1042974
Complaint Review:

Dr. Peralta

  • Submitted: Sat, April 13, 2013
  • Updated: Sat, April 13, 2013

  • Reported By: Mary Jo — Phoenix Arizona
Dr. Peralta
Campillo #86, Local "A", Nogalas, Sonora, Mexico Nogalas Sonora, Select State/Province United States of America

Dr. Peralta Dental Bliss, Nogalas, Sonora, Mexico Full Mouth Reconstruction Nogalas Sonora, Other

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Paid this Dentist $14,900.00 for new crowns and veneers. Told him the color I wanted. Temporary color was good. The day he put on the permanent crowns and veneers, I said they are too dark. He told me "oh no, it's just the lighting in my office. This is the right color for a person your age". Being that I couldn't hardly speak because my mouth was so numb, I left. When I got home, my husband was shocked. He said I can't tell you had anything done. The color is the same as your old teeth. I still had the black area on my gumline above a previous implanted front tooth (Dr. Peralta was to replace this with a white one so you don't see the dark area under the gum).  I waited 24hrs to see if I still hated them and I did. I sent an email to Dr. Peralta (as he wouldn't talk to me on the phone) explaining that I hated the color and that he did not give me the color teeth I had asked for. I said, even the temporaries were lighter than what he gave me for permanent teeth. Wouldn't a person think that the permanent teeth will look at least as nice as the temporaries ones? 

Dr. Peralta never once asked me to come to his office to discuss or even tried to resolve the issue. All I received was a poorly written letter telling me that because he felt I insulted him and his work, he would no longer see me and would not give me any refund to get this fixed.

The man is very arrogant. He will shake his head yes when you are telling him what you want and then does whatever he wants to do with your mouth.

After this occurred, my husband decided to get his teeth done in Los Algodones by another dentist. The work that Dr. Peralta quoted him was going to be $15,500. My husband had the exact same work done in Los Algodones for $5,400.00. My husbands teeth look great. They are not too white for his age, not the "Hollywood White" - they just look nice and healthy.

Dr. Peralta knows what he did and could care less about what his patient wants. He also knew he was going to get away with this.

I would still recommend going to Mexico for dental care but BEWARE. Never assume anything. Asl questions. Here in the united states and in Los Algodones, the temporary teeth they place are the color you will receive for your permanent. That way, if you don't like the color, you have time to have it changed. After the fact, Dental Bliss told me "oh no, we only have one color we use for temporaries. It would cost too much to carry all the colors."

I feel as though Dr. Peralta didn't care about what the patient wanted. He just "stole" my money. He is not an honest businessman/professional.

I have asked also asked for my x-rays so I don't have to pay a new dentist to do this.  I have called Dr. Peralt's office 3 seperate times asking tio have my xrays sent to me (so I don't have to pay my new dentist for unneccessary ones). Instead of just saying no, we aren't going to send you the x-rays that belong to you, the office staff keep saying "we are working on it". That was 3 monthsa ago.

Beware, Dr Peralta just wants your money!

This report was posted on Ripoff Report on 04/13/2013 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dr-peralta/nogalas-sonora-select-stateprovince-/dr-peralta-dental-bliss-nogalas-sonora-mexico-full-mouth-reconstruction-nogalas-sonora-1042974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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