DR. RICHARD ROSENSTEIN, AGELESS MALE, NAC VITAMIN COMPANY FRAUD CREDIT CARD CHARGES Farmingdale, New York

I did eventually speak with a representative of the company who issues me only a partial refund, claiming I was over the '30 day return period'. It took them over 40 days to even reply to my initial complaint.

Obviously I do not feel this is fair.

After several emails last week to New Vitality, I received a call from customer service", who stated they automatically ship and bill your order. I explained to him I did not request this, I placed 1 order once and that was it. He agreed that I did not agree to automated re-orders. He still tried to sell me the Ruby Reds at a discount; of course I declined. He stated he would send me an email of where to return the product, and that was over a week ago. I disputed with AMEX to credit my account immediately. I am still waiting on the confirmation email to return the product.

Legally the company only requires a yes or an ok when they ask you about being on the a/s program. so if they say now the red defense is a month to month shipment ok? and your first word is yeah or ok, no matter what you agree to it. So if you do go to court, and they play the call and that happens, you will look like an idiot and New vitality will win yet another dispute by a consumer who never listens. PLease keep us posted on the procedure, cause im sure i will be right.