Report: #987765

Complaint Review: Dressale

  • Submitted: Thu, December 27, 2012
  • Updated: Thu, December 27, 2012
  • Reported By: TCurrier — Port Saint Lucie Florida United States of America
  • Dressale
    Room 1905, Nam Wo Hong Bldg 148 Wing Lok St Hongk
    United States of America

Dressale Sold me a dress that looked nothing like the dress advertised. Once received it did not fit and could not be altered Internet

Show customers why they should trust your business over your competitors...

I was in desperate need of a wedding dress and running out of time. My Fianc, at the time, suggested I order one online. Given that I had barely a month till my wedding I felt I had no option. There was no time to shop and have it ordered and altered in time.

Prior to placing my order I made certain I would receive it in time and was guaranteed to have it.. Sure enough the dress came one week prior to the date it was promised.

I was very uneasy when I arrived home to find my dress sitting on my doorstep, I mean anyone could have taken it. Not only was it left unattended, but it was not in a garment bag instead it was balled up in a package.

Still, I was exited to have it. I mean I really loved the dress I previewed on their website. Once I opened the package I was immediately upset. Not only was the dress nothing like the one I ordered, but the material felt similar to that of a sheet.

I still kept an open mind and tried the dress on. Tears, I could not stop crying. I was devastated. The dress did not fit and did not look nything like the dress I paid nearly $200.00 for.

Hoping it could be altered I made an appointment with a local seamstress for the very next morning. Upon arriving I changed into the dress. No matter what the seamstress could not make it work. I left very discouraged with two weeks left till my wedding.

After numerous back and forth email correspondence with they continued to refuse to provide me with a return merchandise number. I am beside myself. The last thing they said to me was that they do the bet they could matching the dresses to those advertised.

Still no dress I was forced to travel 3.5 hours to a Bridal Outlet where I was fortunate to find a dress that fit perfectly. I had one week till my wedding so I had no chose but to spend the $515.00 it cost for the dress.

Now Dressale will not return my text messages, and if they do I am passed on to someone else who tells me the same thing. To make matters worse, Paypal will not help me because I have passed the 45 day limit that I did not realize existed.

If there is anything you can do o help me I would greatly appreciate it.

Thank You!

Tanya Currier
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This report was posted on Ripoff Report on 12/27/2012 03:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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