Report: #897106

Complaint Review: Dressale.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, June 13, 2012
Updated: Tue, May 28, 2013
Reported By: rett1613 — Lugoff South Carolina United States of America

Author Confirmed

Why?

Dressale.com Internet United States of America

Phone:
Web: www.dressale.com
Category: Seamstress

Dressale.com I ordered a "mother of the bride" dress that looked like a 5yr old seamstress made it. I am totally dissatisfied with this garment. I contacted the seller and now they are avoiding me, Internet

*REBUTTAL Owner of company: Sincere apology from Dressale.com

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TOTALLY dissatisfied with the quality of this garment. Not at all what I expected.....suppose to be a formal garment instead it looks like something that a 5yr made. Buttons are falling off right out of the bag, appliqus are of very poor quality, back zipper cover is buckled, overall poor quality. I contacted the company immediately and now they will not respond. Will never order from them again and strongly encourage others not to order.

This report was posted on Ripoff Report on 06/13/2012 02:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dressalecom/internet/dressalecom-i-ordered-a-mother-of-the-bride-dress-that-looked-like-a-5yr-old-seamstres-897106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

Sincere apology from Dressale.com

AUTHOR: Dressale - ()

SUBMITTED: Tuesday, May 28, 2013

POSTED: Tuesday, May 28, 2013

Dear customer:

We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.

As for your issues, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there.

Thank you,

Dressale

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