Dr.Ussama Nassar, Prothodondist, Edmonton, Alberta, Canada Dr. Takes$1500 Cash Deposit, Assures patient, no receipt needed, he'll stand behind his word, Then Keeps $1500 Deposit, When Patient has Anuerism!! Edmonton, Alberta Canada

I took my mom in to geT some work done on her teeth to a prothodontist, which I had seen prior. Since I had been referred to Dr. Sneezewell, my first prothodontist, he had had some health problems so, had cut his hours, and taken another Dentist in his office. Hethen, forwarded some patients.Unfortunately, I was given to Dr. U Nassar,whom, after I had work done, and mom needed work, I took her to him. Since my work, Dr. Nassar had to move out of Dr. Sneezewells office because he was selling it.

Dr. Nassar, Was teaching the odd day at the University. Since he now had no office, he was just using a temporary office at the University, to take patients, with no hired assistant. My mom and I went for her initial accessment. When we went back, so she could get the prep work, for her bridge done, he still did not have an assistant hired. My moms dentistry bill was going to be substantial so, my sister(Ellen) took $1500 cash from her credit card to give towaards the work on moms teeth. Since there was no assistant, I asked Dr. Nassar, "who  should I give the envvelope of money to?"

He said, "just give it to me, I will remember you gave it to me. I won't forget. I give you my word." Well mom, had a brain anuerism, and was in the hospital, for the better part of two years. I did keep in touch with dr. Nassar, throughout the ordeal, and he had, had some health problems with his wife around that time as well. Over time, we decided to get the work done through her regular dentist, and I spoke with Dr. Nassar Several times, and relayed this to him. Everytime I explained, I would get the same answer, "Just bring her in'. Wherther I sent an email, a tex,t or called him.

Finally after waiting, way too long, and getting no refund, In April of 2012, I called and asked him if he was ever going to give me my deposit back. He laughed at me and said," You are askng me now after 4 years? For your $1600" I said, it is $1500, and when I talked to you only a year ago, when she was having the work finished, You remembered,Quite clearly when you thought you might still be doing the work." He said"Fax me the paper work I'm leaving on my holidays today for Mexico, so don't expect an answer for at least 2 weeks." He wants paper work,which he knows I havw none, at least not for the money in the envelope, because he gave me his word, "I DID'T NEED ANY".  

I waited about 2 weeks,before sending, the estimqte, and reduced price list. it, so when, he returned, it would be on the top of the faxes. Then I waited. Another month and still received nothing.I faxed him again and still nothing.

Then I texted him, I said, it is a good thing, I saved all the emails and recoreded our conversations, otherwise, it would be my word aginst yours. You acted like it was up to me to chase after you, to get back MY MONEY. I sent severl emails , texts and calls and always gave the same answer, bring her in.

Everytime I emailed you, I told you she didn't want to come in, she was going to antother dentist, so please send us our refund, but you never did. So you are the one that should be ashamed.

I threatened him with going to the Trouble Shooter, which I am in the process of doing . People, BEWARE, of that name, Ussama Nassar,  Dr. Nassar, tell everybody and anybody who will listen, do not use this thiefs service, ever!!! Not only is he a cheat, but a lier, and a horrible prothodotist!!  

Taking his word at that timee because, he lift me with little other option. Now he wants paper work, which he knows quite well, I don't have because he gave me his word I didn't need any.

People beware, because not only is this guy a bald faced lier, but if he has to keep $1500, of peoples money for work that he didn't even do. Then he is obviously, not a very good prothontist! Not only does he charge way beyond what is reasonable, but gave me a paper, with prices he said, he could reduce by thousands of dollars. Again, does a good dentist, lower his prices. Not unless, HE ISN'T A GOOD DENTIST, OR A GOOD PERSON. ONE THING HE IS, IS A GOOD LIEING THIEF!!!!!!