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Report: #1174160

Complaint Review: DSM Graveyard - Kalamazoo Michigan

  • Submitted:
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  • Reported By: POW8255 — Doral Florida
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  • DSM Graveyard 1911 North Burdick St. Kalamazoo, Michigan USA

DSM Graveyard and Jon Walker operate a dishonest business in Kalamazoo Michigan

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I asked for a quotation from DSM Graveyard for the folling parts:

Piston & Ring Set

Fedex or UPS International Shipping

I received a quotation as below:

Pistons & Rings - $412.95

International Shipping - $164.70

Total - $577.65

Payment was sent on July 15th 2013 and the order did not ship until August 6th 2013. Shipment arrive 6th September 2013.

Between that time trying to get an answer as to why the parts which was in stock took soo long to leave, typical excuses:

1. Items were on back order

2. Supplier sending them out today.

3.Should leave to today.

4 Jon is not in.....

From the date of shipping my parts took one month to arrive, I specifically asked for freight using FedEx or UPS and was quoted and charged $164.70, However the shipping department sent it USPS which  only cost $53.18.

I asked Jon Walker at DSM Graveyard to kindly refund my credit card the difference $111.52, and he agreed.

Also on opening my package the hastings rings came missing the 3rd groove rings. I spoke with Jon Walker to send me the missing rings, which he agreed.

This request was sent to Mr. Walker on the 10th September 2013 after speaking on the telephone, however, I have still not received the missing parts nor my refund.

This company will not respond to your emails or calls when you encounter a problem with them.

Jon Walker is arrogant and dishonest.....Buyers Beware!!

This report was posted on Ripoff Report on 09/03/2014 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dsm-graveyard/kalamazoo-michigan-49007/dsm-graveyard-and-jon-walker-operate-a-dishonest-business-in-kalamazoo-michigan-1174160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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