• Report: #218852
Complaint Review:

Duncan's True Value (UHAUL)

  • Submitted: Thu, November 02, 2006
  • Updated: Fri, November 03, 2006

  • Reported By:Mt. Pleasant Pennsylvania
Duncan's True Value (UHAUL)
Lower Avenue Jeannette, Pennsylvania U.S.A.

Duncan's True Value (UHAUL) ripoff billed twice for UHaul rental Jeannette Pennsylvania

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

On September 16, I rented a UHaul trailer for 24 hours. I picked it up at 9:00 am and it was to be returned by 9:00 am on September 17. It was the ONLY trailer in the lot. I payed the rental fee of $35.58 for one day and returned it at 8:30am the following morning. When the trailer was returned, I parked in front of the building directly in front of the doors into the business.

I received my bank statement from my bank and found that I was charged $35.58 twice without them notifying me. I called the dealer and they said it was late. I argued that it was returned early and they said it would be re-credited to my account. After a week later and no credit, I called Duncan's and they said they couldn't help me.

So, I called UHaul Corporate and they are the nastiest people you my ever have to deal with. They will call you a liar no matter what you say. I spoke to a woman(numerous times) named Donna, who must have been the nastiest person I ever spoke with. I argued with her over and over until they had to get a field manager involved. A week later, I finally got my refund.

I had to go through all of this simply because Duncan's don't take daily inventory of the one UHaul trailer in their lot and didn't check my trailer in when it was returned.

Mt. Pleasant, Pennsylvania

This report was posted on Ripoff Report on 11/02/2006 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/duncans-true-value-uhaul/jeannette-pennsylvania/duncans-true-value-uhaul-ripoff-billed-twice-for-uhaul-rental-jeannette-pennsylvania-218852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Duncan's True Value (UHAUL)

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?