Report: #287972

Complaint Review: Support

  • Submitted: Fri, November 30, 2007
  • Updated: Fri, November 30, 2007
  • Reported By: Forest Park Illinois
  • Support
    Canada Tried to rip me off with barely visible homemade bootlegs too! Internet

Show customers why they should trust your business over your competitors...

I ordered a DVD set from and it ended up being something that someone copied -- at least fourth generation reproduction -- from TV. I emailed the company and they replied:

"Please keep in mind an Official DVD Collection has never been released for this series and what you received was a Collectors/Fan Version.

Unfortunately, there is a problem with the actual DVD Collection and sending a replacement set will NOT help as we are no longer dealing with that supplier.

Therefore, there are 2 options:

1. Receive a $30.00 REFUND and KEEP the DVD Collection


2. Return the DVD Collection and get a Full Refund

Please reply to us with your 6 digit order number so we can take care of this right away. Please do not just send the item back, if option 2 is what you pick. We have very detailed return instructions.

Thank you!

Jeff Jacob

Actually, there is no 6 digit order number. I wrote them back and told them so, and told them my back is reversing the charge, and also informed them I was reporting them to the FBI and Canadian Law Enforcement (via, the U.S. Dept. of Justice ( and the Motion Pictures Association of America Piracy Dept. (((Redacted)))
No response, of course. They're probably off somewhere trying to get the stains off the seat of their pants.

Report this company! Have your bank or credit card company reverse the charges. You do not have to pay for anything, including return shipping. THEY engaged you in a fraudulent transaction and they have violated national and international intellectual property laws!

Forest Park, Illinois

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This report was posted on Ripoff Report on 11/30/2007 11:52 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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