Complaint Review: Dylan at simplesoftwaresupport.com - carbondale il
- Dylan at simplesoftwaresupport.com 485 e clayton road carbondale, il United States
- Phone:
- Web: https://simplesoftwaresupport.com/
- Category: software services
Dylan at simplesoftwaresupport.com Mean, rudest person I ever talked to in customer service. Thought it was a joke due to the teenage like bantering, but really just that bad!!STAY AWAY!!! carbondale il
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Dylan was his name. The rudest and most unprofessional guy I ever talked to. Really. He was like a guy off Jerry Springer. Totally uncivil attitude and defensiveness.
Had a few questions about software and he referred me to live chat every time even when I tried to tell him it was not working and because I stated READ my email in CAPS. the guy was a nightmare to deal with and started lashing out rude judgments and assumptions that were so bad I was shocked and almost thought it had to be somebody trying to get fired or something. How someone in customer service like that exists, it baffles me.
I did not have any problems installing the program. I just had a simple question that he could have just said (no we can't help with that) Stay away! I excepted the refund he stated he would give after a string of insults in an email. I don't hold my breath on getting it. The only reason I would ever ask for it is that of the terrible rude service received. BAD!!! Even if I got it to work. Not worth supporting this place. I'll see if I actually get a refund or not. If I do Ill delete the program then and buy somewhere else!!!!
This report was posted on Ripoff Report on 08/21/2018 08:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dylan-at-simplesoftwaresupportcom/carbondale-il-62901/dylan-at-simplesoftwaresupportcom-mean-rudest-person-i-ever-talked-to-in-customer-servic-1457672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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