Report: #863401

Complaint Review: Earth Entertainment

  • Submitted: Tue, April 03, 2012
  • Updated: Tue, April 03, 2012
  • Reported By: Anonymous — United States of America
  • Earth Entertainment
    2310 Superior Ave. #140
    United States of America

Earth Entertainment unprofessional, Internet

Show customers why they should trust your business over your competitors...

An artist was invited by Earth Entertainment (EE) to perform at their showcase on a week night. The staff was extremely nice and accommodating over the phone, however when the artist got to the venue (which stunk, had grime on the walls and no functioning toilets in the ladies' room) he/she realized that something was up.

Time slots were chosen based on amount of tickets sold, which is fine. Tickets had written on them that the show begins at 6, so that's when the artist told all his/her guests to come -- only to later tell them that the show was moved to 7.

When the artist spoke to Jocelyn (EE rep) on the phone before the show, she told the artist it would end at 9. The artist's time slot was 3 hours later than that. Upon discovering this, the artist had to refund most of his/her guests' ticket money. The owner of EE was alright with the artist giving him back the tickets of those who couldn't stay, which was nice of him.

The not so nice part was when the artist approached him near performance time to be told that he/she will go on a half hour later. This might not seem like a big deal, but it was 12 AM on a weeknight and this performer's team had been there since 5PM. Not to mention that the guests had to endure 5 hours of excruciatingly horrible raps from some unkempt, sloppy, unprofessional, and completely intoxicated rappers (one was so drunk, or so inexperienced, that she didn't know where to put the mic at the end of her performance, so she just bent down and left it on the floor).

The EE rep was hammered as well. By the end of the night he was slurring his words and was not capable of defending his decision which was to further delay this artist's performance by letting a group that wasn't even on the list perform before him/her. At that point, the artist was so furious with his behavior that he/she demanded the ticket money back. The EE rep kept on telling him/her that the place will fill up because the party was going on till 2AM. Bogus! No one was there except for a handful of wasted groupies.

The artist explained to the EE rep that he/she was told the event was supposed to end at 9PM and he called him/her a liar and replied, "You expect 20 artists to perform in 3 hours?!" No one told the artist there were going to be 20 other performers at the showcase. Had someone informed him/her about the quality of the other performers, the artist said he/she would not have bothered wasting his/her fans' time!

This artist ended up not performing that night. It was by far the most horrifying and embarrassing experience of his/her career. He/she had people standing up for 6 hours waiting to see a performance, only to receive an apology at the end of the night. Because this artist was misinformed on so many levels about this show, he/she ended up misinforming a whole bunch of other people, which in turn made the artist look unprofessional.

He/she was so disgusted with the way this show was organized. Next time EE invite artists to showcase at their events, they should let all of the performers know who else is performing, and let all the artists know the exact hours of the show so they don't have their invitees and crew waiting around for 7 hours for a 9 minute performance (that might not end up happening).

If you get invited by EE to perform at their shows and you are a serious artist who has invested a lot of time, effort, and money into your image, then steer clear from these guys. Sure, they may boast with the band they are managing (iPhonic-- who are in fact a great band),  but it's not worth it.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/03/2012 02:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.