• Report: #908386
Complaint Review:

Earthlink Internet Service Provider

  • Submitted: Sun, July 08, 2012
  • Updated: Sun, July 08, 2012

  • Reported By: Cindy — Waldorf Maryland United States of America
Earthlink Internet Service Provider
Internet United States of America

Earthlink Internet Service Provider Earthlink.net Claimed Free Service and Then Charged For It (also I Doubt that the Product even Works?) Internet

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In an internet chat exchange, Earthlink told me that their "PC Fine Tune" software was free, and asked if I wanted it, so I said yes.  Then a month later, I got charged for it.  They neglected to tell me that it was "free" for the first month only then I called them, and they refused to give me a refund.  I never ever downloaded the software, and I have mac anyway.  Also, I am a computer scientist, and I doubt that the "PC Fine Tune" does anything real "tuning" over each month as for what they are charging for it.  I hope somebody can look into the software itself too. 

This report was posted on Ripoff Report on 07/08/2012 09:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/earthlink-internet-service-provider/internet/earthlink-internet-service-provider-earthlinknet-claimed-free-service-and-then-charged-fo-908386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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