Complaint Review: East Hills Chrysler Jeep Dodge
I will keep this review short and sweet. STAY AWAY. I have purchased several vehicles over the last few years and have experience with several dealerships. This was by far the worst. Buyer Beware. 1. Classic Bait and Switch. Was in agreement to purchase a vehicle for a set price. When I took delivery , it was a different vehicle , a few thousand dollars higher. 2. Inflated the Bank Fee. Ally Bank charges $495. Dealer charged me $895. Would not be surprised if the interest rate was marked up either. 3. Charged almost $500 for plates. This is the actual cost of registration which is estimated at purchase. Not fees charged by the dealership in which I was already charged $75.00 for. When DMV mailed my registration it was $241.00. I am owed a refund for over 2 months now. 4. Left a deposit on the vehicle which was double charged. Had to return to dealership to get my card credited. 5. Mileage on “new car” was 90! Probably dealer demo car and not reflected on the lease agreement. 6. Had appointment to pickup vehicle and my sales person CURTIS ROSE did not even show up. Nothing was ready.
I offered the dealership that I would keep quiet and not write any negative reviews or make any complaints. I simply want was stolen from me (Bank and Registration Fee) returned. Would have let the bait and switch slide. Heard nothing. You think they would jump at the opportunity to simply return to me what is mine and the bait and switch could have been swept under the rug. Bough the car in November 2013. Thieves.
This report was posted on Ripoff Report on 01/22/2014 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/east-hills-chrysler-jeep-dodge/greenvale-new-york-11548/east-hills-chrysler-jeep-dodge-thieves-greenvale-new-york-1117663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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