Complaint Review: East Manatee Bulldogs Football and Cheer
East Manatee Bulldogs Football and Cheer Pop Warner Football and Cheer Refusal of Refund BATE and SWITCH Bradenton Florida
*Author of original report: Lies of omission are still lies.
*REBUTTAL Owner of company: 2 sides to every story
After contacting the website to get information to sign my daughter up for the cheer season we contacted the Cheer coach. We wanted to know before signing up if we could work around the schedule. My daughter is a gymnast and we were doing this to supplement her agility and flexibility as well as to continue her exposure to team sports. The coach replied via email that we would "work it out". First night of practice rolls around a different coach on the field says different.
She proceeds to tell us a myriad of rules not listed on the website as well as additional times contrary to what the website says. Then explains that my daughter would be required to attend in uniform the games but would have to sit out!!! I was a little put off and quite angry so we left after telling them we would have to discuss this further. I submitted an email requesting a refund. The email replied to me to submit a written request to go before the board. I then recieved a certified letter rudely stating that the board discussed my issue and denied my request for a refund specifically!
I contacted them again and said that this was shameful and just plain wrong. The website boasts good values and morals as well as teaching good communication and interaction in the community. This is completely opposite of what I have experienced. Pop Warner should be and I have made them aware of this practice. Its terrible that this is an organization for kids and non profit and they mislead parents only to deny a refund for the 400 dollar registration.
This report was posted on Ripoff Report on 08/28/2013 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/east-manatee-bulldogs-football-and-cheer/bradenton-florida-34204/east-manatee-bulldogs-football-and-cheer-pop-warner-football-and-cheer-refusal-of-refund-1079778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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