Report: #851127

Complaint Review: Ebay seller Emedstore

  • Submitted: Fri, March 09, 2012
  • Updated: Tue, March 13, 2012
  • Reported By: Southern Chemical and Equipment LLC — Sarasota Florida USA
  • Ebay seller Emedstore
    6639 Wind Ridge Rd
    Mount Airy, Maryland
    United States of America

Ebay seller Emedstore Bobby Echard, Echard Medical Supplies Order not shipped, emails ignored, no refund, no tracking info, etc. No response. Mount Airy, Maryland

*Author of original report: Promised refund, never issued it, sent out wrong replacement product!

Show customers why they should trust your business over your competitors...

Avoid this clown at all cost.

This Ebay seller obviously lists things he does not actually have in stock, then he gives bogus tracking info to make you think it has been shipped. When you email this seller, it takes days to get a response, if you get one at all, and nobody answers any of the listed telephone numbers.

This was what I thought was a real simple transaction for a case of disposable gloves, but turned into a time wasting and frustrating nightmare.

Here is the transaction info:

Ebay Item Id: 360205262328

Adenna XLarge Powder Free Vinyl Gloves 1 Case (1000)

I purchased these on 2/23/2012, and as of today 3/9/2012 I have not recieved anything.

No gloves.

No valid tracking info.

No refund.

I did get a good excuse from this seller that Ebay removed all of his listings though, I wonder why that would happen with a stellar seller such as this! Anyway, doesn't matter as this order was made and paid for a good week before that alleged incident.

The facts:

This seller lists things he does not have, he then fails to communicate, and when you do nail him down, he lies. He posted bogus tracking information at the time of the sale, and then posted more bogus tracking information when I opened a case with Ebay.

This guy is not actually in business, as he does not answer his alleged "business" phone during the day anytime, nor does he even have business identification or message on that voicemail, and the same goes for his cell#. No message, no company name, nothing.


Dear sarasota_fl_pest_supply,


   Thank you for contacting us. Ebay removed all of our items by mistake and now want us to relist them all. My apologies regarding your order. I don't see any movement either so I'll ship another box today. If a second box arrives, please let us know.

Thank you very much,

Bobby Echard

Echard Medical Supplies

6639 Wind Ridge Rd

Mount Airy, MD 21771

O - 301-829-4931

F - 240-668-9381

Cell - 301-788-1197


-----Original Message-----

From: eBay Member: sarasota_fl_pest_supply <>

To: bechards <>

Sent: Wed, Mar 7, 2012 6:08 am

Subject: Other: sarasota_fl_pest_supply sent a message about Adenna XLarge Powder Free Vinyl Gloves 1 Case(1000) #360205262328

Dear emedstore,

Hello, I placed an order more than 2 weeks ago and still have not recieved my item. I also got a notice from Ebay, that this listing has been removed by Ebay for a listing violation. Please verify that my order has actually been shipped, and provide me with valid tracking / shipment info, as the tracking info provided shows no status. Thank you.

- sarasota_fl_pest_supplyClick "respond" to reply through Messages, or go to your email to reply

                   Adenna XLarge Powder Free Vinyl Gloves 1 Case(1000)Item Id:360205262328End time:Mar-06-12 13:39:38 PSTSeller:emedstore (5358)99.5% Positive FeedbackMember since Jan-31-99 in United StatesLocation: MD, United StatesListing Status:This message was sent while the listing was closed.

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#1 Author of original report

Promised refund, never issued it, sent out wrong replacement product!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

I talked to this guy on the phone. He told me he would issue an immediate refund. Never did. Then he decides to ship "another" product after promising me a refund.He ships a "similar" item, but not what was advertised!
I ordered the Adenna Gloves (which is what MY CUSTOMER specifically asked me to bring in) and this guy ships out some cheap Chinese Gloves of the Dynarex brand.

So now, I'm out my money, AND have 10 boxes of crummy Chinese gloves I cannot sell! NOW, Ebay will want me to ship these back at MY EXPENSE to remedy the SELLERS problem!

(So much for Ebay "buyer protection", right? That's another scam all in itself.

The standard operating procedure of this seller to is put buyers on "ignore" when there is a problem. Then when you do actually get ahold of him, he is all talk, and no action.

RUN FAST from Ebay seller "emedstore" or Bobby Echard.

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