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Report: #436032

Complaint Review: EBay - San Jose California

  • Submitted:
  • Updated:
  • Reported By: Bremerton Washington
  • Author Confirmed What's this?
  • Why?
  • EBay 2145 Hamilton Ave San Jose, California U.S.A.

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Frustrations With eBay?
Posted Mar-20-09 13:53:03 PDT"Founded in September 1995, eBay (Nasdaq: EBAY) is a global online marketplace where practically anyone can trade practically anything. eBay is a platform for the sale of goods and services by a diverse community of individuals and businesses. Today, the eBay community includes more than 222 million registered members from all around the world. "

The above information concerning the number of eBay members comes directly from their own data.This is a totally skewed figure because many eBayers have multiple IDs counted as separate members.

This figure of more than 222 million is used in the eBay prospectus as an attractant to promote their viability and success.If every member who had multiple IDs were to cancel those immediately,the numbers would drastically effect eBay in promoting their lie to the public and themselves.

As almost anybody knows,a new ID can be created in almost 10 minutes using a Yahoo or Gmail email address.Look at the number of what we call 0 IDs on the blogs who use this ability to hide their face and protect their business.

Since PayPal is a required form of payment basically,eBay needs to require that all IDs be backed up with a credit card or active bank account.Notify all members by email that they have 30 days to apply a financial source or be eliminated.That suggestion has been made before but eBay in it's own realization knows that it would cut their own throat on paper,reducing the advertised total members.

There are some ebayers that have different buying,selling,blogging,discussion board etc .IDs ,vastly inflating the membership numbers.In addition,many sellers have multiple stores and have a different ID for each account.Again this inflates the statistics.It is one thing to accurately promote the factual data but to purposely lie to promote their success is unethical and amoral if not illegal.
Comment|Report this post |Edit

Menyon
Bremerton, Washington
U.S.A.

This report was posted on Ripoff Report on 03/20/2009 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebay/san-jose-california-95175/ebay-ebays-false-data-to-bolster-their-success-san-jose-california-436032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Author of original report

EBay Claims Racial Content

AUTHOR: Menyon - (U.S.A.)

POSTED: Tuesday, March 24, 2009

Thank you for writing eBay in regard to your blog removal.

First, I would like to apologize for the frustration that this removal
has caused. Malissa, I have personally taken the time to review your
account, and can confirm that the correct action was taken with your
blog comment.

While I certainly understand that blogs enable members to provide
factual information, or personal opinions on a variety of topics, please
be advised that some of the comments made in your blog are considered
racial and inappropriate.

For more information on this policy, you may visit the following URL,
and then review the guidelines under the "Some Examples" section:

http://pages.ebay.com/help/policies/member-created-content-ov.html

Thank you for your time.

Sincerely,
Jonan
eBay Customer Support

Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:

http://pages.ebay.com/help/confidence/isgw-account-theft-protection.html

____________

For our latest announcements, please check:

http://www2.ebay.com/aw/announce.shtml
_________

In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please follow the instructions in the email message you
will receive from us. Your request will be processed
within 5 days.

******************


Original Message Follows:
-------------------------

Form Message: %43401% 031906
D_ID031720090725D_ID/W_ID167693169W_ID/S_ID000S_ID
Subject: IV%MM0001 MC219 eBay Content Violation - Content Removed [#US
100770T MC182 ?01 ]
User Feedback: 577
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB5;
SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
Topics > MC219 eBay Content Violation - Content Removed
Message: Yes, I am having trouble with finding a specific violation.
Please give me the number and url to see 'exactly' which policy I
violated. Your representative sent a URL to a LISTING VIOLATION of which
I have no listings.
Thanks for your help,
Mal
MC219 eBay Content Violation - Content Removed
eBay sent this message to Malissa Torres (saenzmom).
Your registered name is included to show this message originated from
eBay. Learn more.
MC219 eBay Content Violation - Content Removed
Hello saenzmom (saenznzephyr@wildblue.net),
We would like to let you know that we have saved to draft your eBay Blog
contribution(s) located at:
http://blogs.ebay.com/saenzmom/entry/What-the-Hell-did-I-serve-for/_W0QQidZ875065019
for violating our Community Content Policy. Please read our Community
Content Policy here:
http://pages.ebay.com/help/policies/member-created-content-ov.html
The material in question is as follows:
" I have sat back and watched the last six months bloggers with lots of
uncomfortable disgust. I see the term ?freedom of expression? thrown
about in order, to defend slicing others verbally. The only good thing
I can say about Perfumeandpharmacy is at least she doesn?t hide her
racist beliefs under a zero identification by calling (joking) President
Obama (inferred) Sambo; or blatantly displaying an avatar of Sambo that
was used to humiliate millions of persons of color.
Seeing others inferred to ?illegal aliens? (Mexicans) as taking away
jobs from hard-working Americans; who (said Americans) in actuality
would not be caught dead working fields for less than $8 dollars an hour
and living in company owned housing. I have seen folks here decry and
denounce socialism while they in fact ?reap? the benefits by taking:
Stimulus payments, welfare, disability, library usage, emergency room
visits, allow firemen to put out fires, call 911 for chicken McNugget
disputes, accept donations in time of need, go to public parks etc.,
etc., etc.
I have served in one of the largest ?socialized? organizations (US
MILITARY) in the free-world for twenty years to provide these folks; a
blanket of STUPIDITY in which, to wrap their lunacy, self loathing, and
isolationistic selves under rocks of verbal cruelty. What bothers me
most is the lack of acceptance of others views, conversations, ideals,
ideas, religion because these ?COWARDS? (thinking of Attorney General
Holder?s speech) invoking the term of ?FREEDOM OF SPEECH? have
sacrificed nothing but are living off the sweat, blood, lives of
millions so, they can sit behind a computer screen and lament about this
country?s elected officials.
And yes, I have come to realize while I put in my time; ?STANDING
WATCH;? I guess I am asking all of you--will you tolerate this lack of
unity, common respect, and verbal abuse in the name of humor? Will you
continue to support those who would seek to silence (actually your
silence is implied consent) other?s in the name of Freedom of Speech,
when in fact you are giving up your own.
For the entire speech of Attorney Gen Holder:
http://www.clipsandcomment.com/2009/02/18/full-text-us-attorney-general-eric-holder-remarks-on-black-history-month-nation-of-cowards/
"
Please note that the content written by individuals within the community
in forums such as MyWorld pages, Blogs and wikis are required to conform
to eBay's Community Content policy set forth for acceptable behavior
while participating. Posts and entries that are found to be in violation
of eBay's policy may be saved to draft or removed. We urge you to review
all of eBay's policies, especially the Community Content Policy, to
ensure that all your future contributions are within the scope of our
guidelines.
If you have any questions, you can contact us by following these steps:
1. Go to http://pages.ebay.com/help/contact_us/_base/index_selection.html
2. Select the following topic, subtopic, and issue:
Listing Violations>Listing policy violations>The problem you're having
with your seller isn't listed
We understand that you may not have been aware of this policy. However,
please note that future violations may result in the suspension of your
account.
Thank you for your understanding.
Sincerely,
eBay Trust & Safety team
H42797

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#1 Author of original report

EBay Lowest Level Employees Change the Rules and POlicies On Their Own

AUTHOR: Menyon - (U.S.A.)

POSTED: Sunday, March 22, 2009

99% of my eBay blog posts and comments were removed in contradiction to eBay's own Comnmunity Content Policy.
EBay expects members to adhere to the User Agreement and it's Community Content Policies yet they adjudicate the decisions on some unknown principles based on personalities rather than principles.Every link I posted was within the guidelines yet eBay sanctioned me for every hot link I posted and continued to do so in spite of being provided a copy of their own policies.The same is true for my profanity.I never once used patently vulgar profanity yet was constantly held to a standard well above that which was required.

If eBay allows CSRs to rewrite the User Agreement in regards to interpretation is against company policy and leavesa nasty taste in the mouths of everybody.That eBay continues to defend policies that are unfounded by any standard is indicative of a poorly supervised group of employees and perhaps many of the heartbreaks that the sellers/buyers have is in all actuallity created by ill trained and supervised personnel.

Wake up and smell the roses.As they are now,they are rotting and stink.There is still time to enforce the SOP and employees that can't seem to do as such need to be terminated so that the working class pool can be tapped to hire in people who are willing to do their job as in their job description.


community content policy
http://pages.ebay.com/help/policies/member-created-content-ov.html
exceptions for blog use
use of profanity (not patently vulgar language, hate speech, or adult material) in the context of a blog will generally be permitted; however, excessive and inappropriate use is discouraged. remember, you are responsible for all content you publish.

members publishing blogs may include links to sites that offer goods for sale off ebay, as long as they do not promote outside-of-ebay sales or prohibited items; nor may the blog contain links to commercial web sites where goods from multiple sellers are aggregated by a common search engine.

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