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Report: #1227218

Complaint Review: Echo Business Solutions - Charleston South Carolina

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  • Reported By: Justice798 — South Carolina USA
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  • Echo Business Solutions Charleston , South Carolina USA

Echo Business Solutions Complete scam and lies! Do not let the initial appearance or their "rebuttals" fool you. Charleston South Carolina

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I have tried to post reviews to warn innocent, unknowing individuals about this company. My reviews somehow always get deleted and removed from other websites. I would like to explain the process so that if someone really searches this company they can see how legit our negative reviews of this company really are. Some people are fortunate enough to come across these before they accept the position. I was not so fortunate. I began by searching positions online on Glassdoor. Com. I saw the company had great reviews and their primary focus was customer service related positions with an emphasis on managerial training. I decided to give it a shot since the position sounded promising, especially since I've had years of customer service experience. Upon application, I heard back from the company three days later. I was impressed because most companies DO NOT respond so quickly. First of all, they called me for an interview and left me a voicemail. They then called me again the next day and left me another voicemail. My work schedule at the time had weird hours, so every time I called back they were already gone. I finally got through to them, and when I told them who I was, they had no clue. I thought that was strange, but we set up an interview anyway. They are about 3 hours from where I lived, but I decided to take the trip and go to the interview. I went to the interview a couple of days after they called me. When I got there, there were a couple of people in the office. Not a big crowd though. I was introduced to a lady named Prarisa. She was apparently the assistant manager. I was told by someone that she was the manager. Then someone else told me she was assistant manager. Someone else then told me she was just a sales rep. Why don't people know what's going on? Anyhow, Prarisa basically explained quickly what the company does. It works for AT&T and sells UVerse. They did NOT disclose it was door to door sales job. At most she said work is out "in the field". We ended the conversation which was mostly one sided - and she told me she will call me around 5 to update me. Of course, at 5 she calls me and says she'd like a second interview. I had to drive three hours home, and drive three hours back the next day. I waited and there were about 4 people in the lobby, seemingly waiting for the same thing. I was greeted by Prarisa again & was introduced to a gentleman by the name of Adam who was going to do my interview. Adam seemed nice and outgoing, but his interview was mostly me asking questions about the company. It was a very different interview style than anything I've been exposed to. So I was a little concerned but just shrugged it off. After Adam, I was met by Jane and her and I spoke as well. She told me about the company and asked about myself. She wrote down my answers on a piece of paper. She then told me she'd call with a response by 5pm. On my way back, she called and told me they'd picked me out of 250 people. Of course, I took the position. The first day, I was required to fill out paperwork and was sent home at about 12. The second day was a full work day. They told us to bring a change of clothes but to dress professionally. Mind you, I spent thousands of dollars relocating, getting an apartment, moving costs, buying a new wardrobe for this position. The second day, we had a full blown get together and motivating speeches. We were told we had a certain way of greeting clients when they opened their door and had to memorize lines. At about 12 they told us we were to go into the field with our designated person. Everyone went out to their vehicles and started changing clothes. Prarisa made a speech to everyone that we shouldn't take a lunch break because that will cut into our sales time. We headed to A nearby outside city of Charleston which was a thirty minute drive. I was asked to drive and was told I wouldn't be compensated for gas or mileage. That was a huge red flag. We went to an apartment complex and began the day. We went door to door checking off names and approaching people while they were at home to convince them to change to AT&T services. The names list that was given was outdated and all of them were mostly wrong. (This was a ploy to get into the communities without being accused of solicitation). At no time was there monitoring of our whereabouts, which I found quite dangerous. It's dangerous for customers and dangerous for the representatives. We walked from about 1-8pm that evening in the dark, knocking door to door trying to obtain sales. That was our day. We entered the homes of strangers, and the only thing we had was an at&t badge to distinguish us as AT&T technicians. We were NOT at&t technicians. After that, we went back to the office where we celebrated our daily sales for an hour. Then we went to a group activity which lasted for about 2 hours. Mind you, this turned into an 11 hour day. With no lunch break, no compensation or anything. I'm appalled that a company like this exists. I'm more upset that they lure people in with their false promises and their indirect lies and half truths. No reputable company will require that much work out of someone without compensation and at the least reimbursement for the travel time and relocations. No one actually makes the money they promise and they certainly don't care for your safety. I lost thousands of dollars in a short period of time thinking I was investing in my future, when in fact there was none with the company. Upon leaving the position, I found that Echo Business Solutions is a subsidiary of a larger company called Cydcor. Research that company and you'll find that each one of those employees or almost employees were approached with the same tactics. People are tricked into working for them and work endlessly towards something they'll never receive. I think that there is a certain amount of evil for someone to do this to hundreds, if not thousands of people. I hope that this message reaches people and the media, and that we expose the company for what they truly are. I hope that they shut down because too many people have been victim to this scam.

This report was posted on Ripoff Report on 05/06/2015 08:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/echo-business-solutions/charleston-south-carolina/echo-business-solutions-complete-scam-and-lies-do-not-let-the-initial-appearance-or-the-1227218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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