EconomyBookings Did not refund after cancellation then charged a cancellation fee. Valley Cottage New York

Linda Ludwig

Booking # B45770564

For all on social media you will know about the deceitful practices of EconomyBookings.com. I booked a vehicle at the request of my mother who I was going to visit in Florida. After a few days she decided that the rental car was unnecessary so I canceled the reservation. Then I received an email from EconomyBookings saying that I would receive a refund within 90 days. After 60 days I sent an email asking about the refund.

When I didn't hear back I disputed the charge with my credit card company, Capital One. I have dealt with this credi card company for 25 years and they have always been honest and aboveboard. EconomyBookings told Capital One that they refunded the full amount back to my card. The refund has not showed up!!! I only use this one card for all of my travel expenses. There was no way to contact the car rental company as they do not answer their phone. This company not only lied to me but also to Capital One. As a mater of principle I will continually post on all social media how 3they ripped me off. Everyone will know and be careful not to do business with them.

THEY POSTED THAT MY CREDIT CARD COMPANY HAD RECEIVED THE REFUND. I DOUBLE CHECKED WITH CAPITAL ONE AND THEY HAVE NOT RECEIVED MY REFUND AS OF 12/13/2020