On April 3, 2009 the amount of $99 was taken out of my account with a check that has a 7 digit numbering system, while my checks are all 4 digits. I disputed the transaction and then on the 15th of April another $99 came out and by the way both of these were coming out of my financial aid account, I am a 33 year old full time student and single mother of 3 boys ages 20 months, 3 1/2 years, and 12 years! These 2 transactions have caused me to have numerous $35 NSF fees added to my account as well as fees to cancel my credit card and checking account. My bank keeps closing the investigation process and requiring me to explain to them specifically at what time on what day did they acquire my information or at what point was my checks lost or credit card missing. Well I dont have a clue. All I know is that now I am broke and I should have about 500+ dollars left in my account. I keep reopening the dispute and this time decided to get online and google the information that I got from requesting an image of these "supposed" checks of mine that dont even have the correct bank name listed on them, but they dont have to they just have to have the correct routing numbers. I too applied online for a cash advance loan and recieved one in the amount of $300 from ACE Cash Service 1-866-840-2030 on March 25, 2009. So somehow I think these two are connected. The worst part is that the money I was going to use to pay them back is all twisted up in this Edepitpay thing and the fees from my bank and I had to cancel all access (which cost me too + another $35 NSF charge) to my account so I have no money for them which I am sure is going to lower my credit score and mess up all the work I have done to get my collections and other obligations payed up or payments scheduled after making a large lump sum down to get them to stop reporting on the credit bureaus. What a nightmare. I hope any of you out there don't have to experience all that has happened in my life since March 25 when I got that darn loan to get me and my family through till I got my financial aid (which is really just student loans) on the 9th of April. Pray for me to get through this if you believe, that is all that has held me through so far. I wish I wouldn't have borrowed that $300 from Ace.
So the moral of the story is don't get payday loans or cash advances EVER online!! At least that is what I have learned, and that the bank will take your money and keep TAKING it. Now I am $120.63 withdrawn and WOW!
P.S. Until resolved??
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder
Author of www.ripoffrevenge.com
PO Box 310, Tempe, Arizona 85280