Report: #838223

Complaint Review: EFax

  • Submitted: Mon, February 13, 2012
  • Updated: Mon, February 13, 2012
  • Reported By: George — Melbourne Other United States of America
  • EFax
    6922 Hollywood Blvd.
    United States of America

EFax J2 Global Liars , misleading representation of advertisement, Internet

Show customers why they should trust your business over your competitors...

EFax advertise a free 30 days obligation free trial period . Ive registered on the website and faxed 7 pages . I was surpised to discover that company charged me $5 . Ive contacted Efax Customer service in order to clarify the situation . Ive received an ambiguous and unprofessional excuse , such as :
1)      Version a: Youve sent more than 130 pages. Answer: Incorrect. Ive sent only 7 .
2)      Version b: Youve sent a fax to 1300.. number , so we charged you extra  . Answer :
This number equals to a cost of a local call in Australia , so it doesnt really matter .
 3)    Version c :    The transmission time per page has taken more than 60 seconds . Answer : Can you provide a 3rd party validation that this is the fact ? Efax : No we cant , but our system shows that it has taken more than 60 sec .
This company is a pure scam . They lie , manipulate and mislead . Ive cancelled the transaction on my credit card already .  

Buyers  beware and dont let them fool you
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This report was posted on Ripoff Report on 02/13/2012 03:08 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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