EGameUniverse Send wrong, defective and broken ebay orders out ripoff Framingham Massachusetts

Sent wrong item and it was also in garbage can condition. filthy, scratched and not even the game I PAID FOR! They sent the wrong thing entirely!
I sent it back and they have ignored emails. I HAVE WAITED 8 WEEKS FOR THEM TO SEND ME THE CORRECT GAME.
I paid and lost money so here I am to complain.
And have yet to get a refund or what I bought.
They clearly lied as per their infor below.

Checks and Money Orders can be made out to: USA Holdings Inc.

Payment to:PO Box 5205 Framingham, MA 01701

Shipping:
Our shipping rates vary on a per item basis, please be sure to read the entire description and understand all the fees involved before bidding. These costs are set to cover both the cost of USPS, packaging, Tracking, Insurance and handling of the product.

Return Policy:
All our items are backed by a 30 day defective warranty. So if something goes wrong, let us know so we can replace it.

A
MPLS, Minnesota
U.S.A.