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Report: #34403

Complaint Review: Ehostsource Web Hosting - Albemarle North Carolina

  • Submitted:
  • Updated:
  • Reported By: Palo Alto CA
  • Author Not Confirmed What's this?
  • Why?
  • Ehostsource Web Hosting 29225 Forrest Road Albemarle, North Carolina U.S.A.

Ehostsource Web Hosting, Intelligent Web Marketing ripoff no refund of services that will not be performed Albemarle North Carolina

*0: Cancellation e-mail from eHostSource

*0: Not eBay

*0: Not eBay

*0: Not eBay

*0: Not eBay

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The company eHostSource (Intelligent Web Marketing) is cancelling service for customers who "misuse" their servers. Not only are they cancelling service, they are not providing prorated refunds for unused months.

This is a covenient and legal way to rip you off. Since they take (1 year subscription) payment through PayPal, you only have 30 days for any recourse. I called my credit card company and they also have no recource since I used PayPal. The consumer is left holding the bag since the credit card company can't do anything, PayPal cannot do anything and eHostSource just cancels your account and keeps the money. Good luck getting anyting from eHostSource. Check for other rip off reports. http://www.ripoffreport.com/Internet-Services/Ehostsource-Web-Host/ehostsource-web-hosting-no-cus-9E8EB.htm

The way I see it is that they can cancel whenever they want, but they should have to refund the prorated subscription fee for their service.

Chuck
San Francisco, California

This report was posted on Ripoff Report on 11/06/2002 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ehostsource-web-hosting/albemarle-north-carolina-28001/ehostsource-web-hosting-intelligent-web-marketing-ripoff-no-refund-of-services-that-will-34403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 0

Cancellation e-mail from eHostSource

AUTHOR: - ()

POSTED: Wednesday, November 06, 2002

Dear Ehostsource Customer,



Due to high levels of server abuse we have recently conducted an audit

on

all sites utilizing our services. Your site was found to be in

violation

of the following terms of service:



Music Files

Customer may not with out permission have sound/video files in any

format

(MP3, ASX, ASF, RA, RAM , QTV etc.) due to the high rate of illegal

transfer of copy written material. Even with permission, there is a 5

file maximum on all audio and video files and each file must be

smaller

than 5 MB due to the demands they place on the server.



Your account was found to have 14 mp3 files and 6 rm files.



As stated in our terms of service, any violation of our AUP (acceptable

use policy) may result in the immediate termination of your account

without refund. Unfortunately the abuse on our servers is so

widespread

that this decision is final and we cannot grant you any grace period to

resolve the violations. The terms of service exist in order to protect

the

quality of service to all of our customers and for this reason,

violations

can no longer go unchecked.



Your site will be removed from our servers on Monday, November 11,

2002.

This will give you time to seek out alternative hosting and transfer

your

files with minimal downtime.



We realize this may cause an inconvenience, however this decision is

final

as it is necessary to preserve acceptable performance to the vast

majority

of our customers.



Regards,



Audit Team for eHostSource.com

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#4 0

Not eBay

AUTHOR: - ()

POSTED: Wednesday, November 06, 2002

Please ignore the eBay link. Use http://www.ripoffreport.com/reports/ripoff31422.htm

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#3 0

Not eBay

AUTHOR: - ()

POSTED: Wednesday, November 06, 2002

Please ignore the eBay link. Use http://www.ripoffreport.com/reports/ripoff31422.htm

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#2 0

Not eBay

AUTHOR: - ()

POSTED: Wednesday, November 06, 2002

Please ignore the eBay link. Use http://www.ripoffreport.com/reports/ripoff31422.htm

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#1 0

Not eBay

AUTHOR: - ()

POSTED: Wednesday, November 06, 2002

Please ignore the eBay link. Use http://www.ripoffreport.com/reports/ripoff31422.htm

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