Report: #764052

Complaint Review: El Manjar Peruano/Marissa's Cakes Javier & Maritza Munoz

  • Submitted: Thu, August 11, 2011
  • Updated: Thu, August 11, 2011
  • Reported By: alexandro S — Los Angeles, CA California United States of America
  • El Manjar Peruano/Marissa's Cakes Javier & Maritza Munoz
    12802 Paramount Blvd
    Downey, California
    United States of America

El Manjar Peruano/Marissa's Cakes Javier & Maritza Munoz Marissa's Cakes, Downey Non Professional dirty establishment that does not do what they say, the rip me off big time on my Daughter's Quince Cake Downey, California

Show customers why they should trust your business over your competitors...

Order a cake for my daughters 15th birthday and they not only screwed the order up but, made us the wrong cake entirely. We order a Mardi Gras themed cake and they try to give us a pink polka dot cake. and rather then trying to make it right they got very defense with me especially Maritza Munoz the wife of Javier Munoz, the proprietors of the EL Manjar Peruano by Marissa's Cake. The where rude and very un professional. Never said sorry or offer to give us credit or our money back. This place is a Rip off.

As we where leaving, we notice how dirty the counters and baking areas was. The staff that was baking where not using hair nets and using dirty towels towels and throwing everything on counter where the mix to make cakes. What a place. Found them on the low end newpapers El Classficado, that should have been my sign not to trust these people with my daughters Quinceara cake. To date, they have not refunded our money the owners  are now never there and leave this guy in charge, who really does not want to get involved or does not care!

Please be WARN of EL Manjar Peruano/Marissa's Cake these  people are Com Artist, they don't do cakes. They  basically charged me $400.00, and tried to send me packing rather then make good. We have waited 6 weeks to all kinds of excuses. I have  not heard back from Javier or Martiza Munoz, in Downey California, California
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This report was posted on Ripoff Report on 08/11/2011 09:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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