Report: #601625

Complaint Review: Elance, Inc., Scam Rip off Company

  • Submitted: Mon, May 10, 2010
  • Updated: Thu, September 27, 2012
  • Reported By: Chris will — toronto Florida Canada
  • Elance, Inc., Scam Rip off Company
    441 Logue Ave
    United States of America

Elance, Inc., Scam Rip off Company Scam, Elance Rip off, Elance Scam, Elance complaints , DO NOT WORK WITH THIS COMPANY! Internet

*Consumer Comment: Elance

*Consumer Comment: I was also ripped off by Elance and Net-Arb

*General Comment: Elance Not a Rip-Off

*Consumer Comment: Can You Recommend Other Virtual Work Sites?

Show customers why they should trust your business over your competitors...

Hey guys, I wanted to get in touch with as many people as I can reqarding Elance and their shady business practices, I'm an employer. Elancelet me hire a firm from India that they kicked off their site for God knows what 1 day after I posted my job. Did elance tell me? NO.
This company had 100% positive feedback, That happens because Elance allowes them to create multiple accounts, hire themselves and give themselves positive feedback. Many time the projects they have listed in  their profiles are not from other companies but inhouse projects. Elance let me hire them and they ended up stealing my interllctual property, taking the first two payments for milestones, never delivring anything, and HACKING my computer, Elance account, bank account and basically my life.
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This report was posted on Ripoff Report on 05/10/2010 12:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Carey - ()

Contrary to the RipOff report, I have had NOTHING but GOOD experience with Elance.  If I had ANYTHING NEGATIVE to report it would be operational issues of their website and then only minor suggestions.

I have been using Elance for the creation of Graphics and animations for about 18 months.  IO have executed in excess of twenty projects and I have always been pleased with the results.

The report against Elance seems to be more about the Freelancer on their job board. 

All internet job boards carry the same problem.  It is impossible to screen each service provider who registers and offers services.  While they try, a few bad apples slip through.  The simple concept of "Buyer Beware - Seller Beware" should be the watch phrase for everyone.

I suspect there is a great deal more to this complain than the user has told.  It would appear on the surface that they were careless in their security IF all they claim is true.  Alternatively, they may have a failing business model that is coloring theior comments and they are loo9king for someone to blaim?



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#2 Consumer Comment

I was also ripped off by Elance and Net-Arb

AUTHOR: Ryheena - (United States of America)

Elance is an all around terrible service.  I have tried to work with numerous programmers who had very high ratings and glowing reviews who were completely incompetent.  The majority of which failed to complete any of the project. If you try to complain about the lack of completion Elance will send you  to their "third party" arbitrator called Net-Arb.  This is a total scam.  It was clear from the get-go that they had no intention of fairly assessing my case.

Their decision is rigged to always land on the side of the worker as this way Elance does not have to refund the money to the buyer.  Their written explanation was a joke.   It didnt even address the fact that over 70% of my requirements had not been met.  They then have the ability to remove any comments that I had written about the programmer and try to
make me pay for their $400 arbitration fee.  Net-Arb does not have a physical address and pretends to be neutral.  Shame on this company.  Do not ever use Elance!
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#3 General Comment

Elance Not a Rip-Off

AUTHOR: jeni - (United States of America)

I've been a member in good standing (freelancer, not client) for going on a year with Elance.  Through them, I have secured 24 jobs, received payment for each, and indeed work with repeat clients.  Elance is like my home away from home.  I have been the target of scam job invitations, but a report to elance usually takes care of that and the scammer is dispensed with. 

It is against Elance terms of service to have multiple accounts, or to hire oneself, or review oneself back in a positive light. 

They were more than likely kicked off the site because someone else reported them to Elance and they conducted an investigation.  The people at Elance have as many catch's put in place as possible but it is impossible for them to be aware of every client and every member's actions the second they take it.  That is why there are job IDs and proposal IDs.  So that should any of Elance's policies be violated, those of us who do value the site can report untoward behavior and get it nipped in the bud.

I'm sorry for your unfortunate experience, but if it were not for Elance I would not have the work opportunities from home that I have.

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#4 Consumer Comment

Can You Recommend Other Virtual Work Sites?

AUTHOR: Tonir - (United States of America)

Thank you for this posting on Do you have another or other online companies that you can recommend as an employer? I would like to kick off my virtual administrative career, but am afraid of joining the wrong site and the damage to my own reputation.
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