Report: #575644

Complaint Review: ELANCE

  • Submitted: Sun, February 28, 2010
  • Updated: Sun, February 28, 2010
  • Reported By: Sarah — Ayr Nationwide United Kingdom
    Elance Headquarters: Elance, Inc. 441 Logue Avenue
    Mountain View, California
    United States of America ELANCE Disatisfied with project - provider no longer registered - unable to return Escrow payment - 6 month rule Mountain View, California

Show customers why they should trust your business over your competitors...

I paid $350 into Escrow re a project for 60 SEO Links from a provider that failed to provide reports and project outcomes within specified period. Due to unforseen personal circumstances it was over the 6 month deadline period that I was able to pursue the provider further - unfortunately they no longer exist on Elance.

The project is not completed to satisfaction and a year later $350 sits in Escrow and I'm unable to return it to my paypal account.

I've tried on a couple of occasions to contact Elance - but all I receive is set of instructions including forms to fill in that specify a 6 month deadline less a set number of days - over which the Escrow money appears to roll up to the Bank of Elance.

As I say, project was not completed to time or satisfaction, I was over the 6 month deadline re claiming with supplier - but they no longer exist - and I seem unable to get my $350 back.

Please assist.


Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/28/2010 01:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.