Complaint Review: Elemen5 - Cologne Internet
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- Author Not Confirmed
- Elemen5 Vogelsranger Str, 78 D 5082 Cologne, Germany Internet United States of America
- Phone:
- Web: www.element5.com
- Category:
Elemen5 A Digital River Company Internet Fraud Scam Cologne, Internet
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I was looking for a mail merging software and found this site: www.mailing-manager.com. The software is called Mailing List Manager Pro. No trial period or download is provided until you buy the software which comes with a 30 day money back guarantee, no question ask policy.
However, the moment they extracted my credit card information, I have not received the product and I cannot find out who is responsible. The company sends a series of bogus support email address. I paid US$92 on January 17, 2009 and I cannot get in touch with no one.
My credit card was charged by Element5 for which there is no contact number. I got an email of acknowledgement of purchase from Share-it.com. I get a no reply email from Shedix.com. These are all companies of Digital River.
I cannot locate any phone number to contact them or lodge a complaint. I need to file a report with the better business bureau of Germany or the USA if I can identify their real company name.
This report was posted on Ripoff Report on 01/24/2010 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/elemen5/internet/elemen5-a-digital-river-company-internet-fraud-scam-cologne-internet-559255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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