• Report: #1160844
Complaint Review:

Elite Countertops

  • Submitted: Wed, July 09, 2014
  • Updated: Wed, July 09, 2014

  • Reported By: vickiu — Geneseo New York
Elite Countertops
Internet USA

Elite Countertops Quoted a Price for a custom countertop, then refused to honor it unless I bought more expensive material Jupiter Florida

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I used Elite Countertops website to design two custom bathroom vanity countertops to fit antique dressers.  I used the quote given me for these countertops to make the decision to go ahead with my project.  I printed out the quote sheet, provided my payment to the company and received an email confirmation of the order.

The next day I received an email from Victor Popovics saying that they would have to substitute another color for the one I had chosen.  I agreed to their substitution.  Then I was told that they could not produce the vanities with the materials I had chosen.  I would have to purchase a more expensive material in order to get the custom vanity. 

I pointed out that I already had a confirmed quote, but was told that the information given to me was some kind of computer error.


This report was posted on Ripoff Report on 07/09/2014 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/elite-countertops/internet/elite-countertops-quoted-a-price-for-a-custom-countertop-then-refused-to-honor-it-unless-1160844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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