Complaint Review: Elizabeth Rusk-Moore, Aka Betsy Duranty, Aka Elizabeth Durante - San Diego California
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- Author Confirmed
- Elizabeth Rusk-Moore, Aka Betsy Duranty, Aka Elizabeth Durante 5090 Shorham Place #112 San Diego, California U.S.A.
- Phone: 619-384-1800
- Web:
- Category: Con Artists
Elizabeth Rusk-Moore, Aka Betsy Duranty, Aka Elizabeth Durante Never returned merchandise, disputed charge on credit card to replace stolen items. San Diego California
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Elizabeth Rusk-Moore rented costumes from our company Oct. 21, 2007 and never returned them. Our policy is to keep credit card information on file for security deposit in case the costumes never come back or are damaged or lost.
Elizabeth Rusk-Moore was due to return her costumes on Nov. 2, 2007. When we called Nov. 7th to check on the status of the costumes, the answering machine said we called Grace Foundation and to leave a message, which we did.
After many attempts to contact Elizabeth Rusk-Moore to get our costumes back, we were forced to charge her credit card on file to recover the costs.
We thought we were done with the situation.
Nov. 24, 2007 we got a dispute letter from the credit card company about the charges for the rental. January 16th we recieved another dispute letter about the charges for the replacement costs.
Elizabeth Rusk-Moore not only has our costumes, but she is trying to get her money back on the replacement costs for the costumes. We will be out $1000 (She rented 2 deluxe costumes) if her disputes for the charges are approved. WE JUST WANT OUR COSTUMES BACK!
Buffalo Breath
San Diego, California
U.S.A.
This report was posted on Ripoff Report on 01/16/2008 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elizabeth-rusk-moore-aka-betsy-duranty-aka-elizabeth-durante/san-diego-california-92122/elizabeth-rusk-moore-aka-betsy-duranty-aka-elizabeth-durante-never-returned-merchandise-300711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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