Report: #1067825

Complaint Review: Elkhart Oral & maxillofacial Surgeons,Inc.

  • Submitted: Wed, July 17, 2013
  • Updated: Wed, July 17, 2013
  • Reported By: jeff — granger Indiana
  • Elkhart Oral & maxillofacial Surgeons,Inc.
    117 South Nappanee St.
    Elkhart, Indiana

Elkhart Oral & maxillofacial Surgeons,Inc. Bait And Switch Elkhart Indiana

Show customers why they should trust your business over your competitors...

 I was a returning customer calling over the phone to find out the price of a tooth extraction because I don't have insurance. The lady on the phone said 120$ I said ok I would like to schedule.  She asked what tooth number and I told her I dont know it is a bad root canal on a molar. And that last time I was there the doctor discounted a second tooth and that In also had a wisdom tooth that should come out.  Anyway, after a professional extraction of both teeth the lady hands me a bill for 460.00$.  I tols her what happened to the 120$ she told me over the phone?  She said that wasn't her, I probably got confused and was calling around to other places.  I told her 'No' I have been here before so I called you first.  Then she said it is hard to hear over the phone and that I probably misunderstood.  I told her 'No'  that was the main reason I was calling was to find out prices.  Then she said "you probably don't even know the name of the person you talked to over the phone."  I told her 'no' would it have mattered.   She said give me my 460$, we are done talking about this.   So I paid.

Buyer Beware:  If you don't have insurance don't trust these office girls to help you understand what your bill will be ahead of time.......they could care less.   Get stuff in writing!! Just like you would with a crooked guy who stops by your home and tells you need a new roof or a used car salesman that tells you he has a great deal for you.



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