Complaint Review: Encore Enterprises Or Encore Better Homes - St. Louis Missouri
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Encore Enterprises Or Encore Better Homes 1030 North Lindbergh St. Louis, Missouri U.S.A.
- Phone: 314-991-4700
- Web:
- Category: Building Services
Encore Enterprises Or Encore Better Homes James Brubaker, company president rip me off- I paid for home report and I received home destruction. St. Louis Missouri
*REBUTTAL Owner of company: Does this even sound reasonable?
*UPDATE Employee: Encore Better Homes
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I paid for a new roof, guttering, siding, soffit, windows. They stole my storm windows, didn't install the windows properly, my roof leaks and the side was not fdone correctly. Had windows placed on the lawn and now the aliens are leaving notes to try and contact me.
I signed and paid for a new roof, windows, siding, soffit, guttering. I wanted my un-used storm windows, because I have stain glass windows. The took five windows without my permission, doesn't want to pay for them. The roof leaks in two closet, before installing a new roof. I didn't have leaks, my insurance wrote me and said that the installations was poor workmenship. The new windows were laid on my lawn and make signs in the lawn. Now the aliens speak to me in code. The gutters leak water and runs down the side of my home into my basement. So now my basement walls are cracking. But what does the owner do. Nothing, he doesn't want to replace anything or correct his company's poor work. I wouldn't recommend this person to do my dog house for me. I paid the company in full and believe that I would get a good product, but it has been over a year and I have not received anyting, but broken promises. Get insurance companies names, policy numbers if they have insurance and the bonding company and make sure it is legal with the Secretary of State or the Board of Insurance before doing any work with any contractor.
Robin
St. Louis, Missouri
U.S.A.
This report was posted on Ripoff Report on 05/11/2005 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/encore-enterprises-or-encore-better-homes/st-louis-missouri-63132/encore-enterprises-or-encore-better-homes-james-brubaker-company-president-rip-me-off-i-142406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 REBUTTAL Owner of company
Does this even sound reasonable?
AUTHOR: manager - (United States of America)
SUBMITTED: Wednesday, January 09, 2013
Some complaints are based on fact, others on emotion. After 25 years of fixing houses and dealing with all kinds of consumers, separating fact from fiction is challenging.
Not only is the emotion in this report obvious, it even refers to "aliens" now speaking to her. We attempted to mediate the difficulties, but because of the emotions in this situation, were unable to. We did solve most of the problems, but subsequently were denied access to the property to fix any issues, which, frankly, was OK since we feared for the safety of our workers.
This is an obvious attempt to destroy a legitimate company's reputation. We currently have an A- rating with the BBB, with all complaints resolved or being resolved. The agreement with this customer calls for mediation or arbitration, neither of which was used by this person. We should have known better than to take on this job, based on her compliants about another contractor that did work for her (it looked like a good job to us).
So, ask yourself if talking aliens are speaking to this lady, and if so, is this a legitimate complaint.
#1 UPDATE Employee
Encore Better Homes
AUTHOR: Encore Better Homes - (USA)
SUBMITTED: Thursday, October 01, 2009
In 2004 Encore Better Homes was contracted to do this job. We did replace the roof, guttering, soffits, siding, windows, etc. When the customer contacted Encore to report the roof leaking and the windows missing Encore sent our team out to resolve the issue. We made more than one trip to the customers home to resolve the issues that she was having. Encore Better Homes has been doing business in St. Louis for the past 23 years and we have a reputation for excellence. We do not take products such as old windows from the homes of our customers unless they specifically request that they be disposed of. We have and have had insurance, business licenses, and trade licenses which we gladly produce upon request. If you are considering using Encore Better Homes for a project in your home we will always do our best to ensure that you are happy with the workers and the end end results of the job that we do. Thank you for allowing us to respond.
Sincerely,
Matt Limmer
Encore Better Homes
(636) 530-4585
Related Reports
01:41 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
