• Report: #591747
Complaint Review:

Enhanced Services Billing, Inc. - ESBI

  • Submitted: Sat, April 10, 2010
  • Updated: Sat, April 10, 2010

  • Reported By: M.C.S — Wilmington California United States of America
Enhanced Services Billing, Inc. - ESBI
Internet United States of America

Enhanced Services Billing, Inc. - ESBI BLVD NETWORK LLC Unauthorized Charges, Internet

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We have been getting these charges from ESBI BLVD NETWORK LLC about some fax service. $14.30 has been charged for two months and credited back after calling to complain to AT& T that no one in my household has ordered these services. Again this month, the third, AT&T said they had no control over this situation and to call that company directly @ 18665180933. The man on AT&T also advised to use the word "slammed" as it is suppose to mean "Fraudulently Charged". Twice I have called and have been hung up on and cussed out by a girl with a very dirty mouth. Not only did I get an earful of bad words, but the girl said that the services would not come off of my bill and that the services I never ordered would not be canceled.My rights as a consumer are being violated and my privacy is too. This is ridiculous, I am considering canceling my service as a whole and not having a house phone at all if these interruptions are continued to be made unauthorized. I will e-mail the Ca. Public Utilities Commission at cpuc.gov and complain until they get tired of hearing it.

This report was posted on Ripoff Report on 04/10/2010 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/enhanced-services-billing-inc-esbi/internet/enhanced-services-billing-inc-esbi-blvd-network-llc-unauthorized-charges-internet-591747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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