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Ripoff Report | Enterprise Rent a Review - Torrance, California
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Report: #991984

Complaint Review: Enterprise Rent a Car - Torrance California

  • Submitted:
  • Updated:
  • Reported By: Bella — California United States of America
  • Author Not Confirmed What's this?
    • Why?
  • Enterprise Rent a Car 20625 HAWTHORNE BLVD Torrance, California United States of America

Enterprise Rent a Car Out of the blues they charged my credit card for $306.60 in January. Last time I rented a car from them was JULY!! Torrance, California

*Consumer Comment: I have a question..

*UPDATE Employee: Enterprise Cares
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My credit card was charged $306.60 by Enterprise Rent a Car out of the blue in January.

The last time I rented a car from them was in July and that charge was taken care of by my insurance company (following a car accident).

This report was posted on Ripoff Report on 01/05/2013 06:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/enterprise-rent-a-car/torrance-california-90503-3203/enterprise-rent-a-car-out-of-the-blues-they-charged-my-credit-card-for-30660-in-january-991984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

I have a question..

AUTHOR: Ken - (USA)

SUBMITTED: Saturday, January 05, 2013

POSTED: Saturday, January 05, 2013

What was the "out of the blue" charge for?

You did ask, didn't you?

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#1 UPDATE Employee

Enterprise Cares

AUTHOR: Enterprise Rent-A-Car - (USA)

SUBMITTED: Saturday, January 05, 2013

POSTED: Saturday, January 05, 2013

Bella,
Weve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location, your contact information, your rental agreement or reservation number and any additional information regarding your experience.
 
When emailing, please list Reference Number 130106-000042 in the subject line. We look forward to hearing from you.
 
Respectfully,
Carol
Social Media
Enterprise Rent-A-Car

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