Report: #1110967

Complaint Review: Equity Trust

  • Submitted: Fri, December 27, 2013
  • Updated: Fri, December 27, 2013
  • Reported By: Tamara — Jacksonville Florida
  • Equity Trust

    Waco, Texas

Equity Trust Sterling Trust Biggest Screw-Ups on the Planet Waco Texas

Show customers why they should trust your business over your competitors...

  I have spent two weeks trying to get Equity to distribute my account to me. I have scanned the information and emailed it. I printed out their online their forms, filled them in handwritten, and faxed them. I followed up by filling in the forms online, then printing them out and signing. Then, I scanned and emailed those. Finally, I a hard copy by snail mail. In these two weeks, I have talked to them more than 7 times. Each time, they say they can't find my paperwork. And each and every time, I talk to someone else! Now, after two weeks, they've located "most" of it but say they are still "missing" one piece of paper. If that isn't unbelievable enough, that same afternoon I got yet ANOTHER phone call from someone DIFFERENT saying they are still "missing" an item! ALL of these items were originally sent to them. They were easily retrieved from my "sent" folder on my computer! Don't put your money in this "trust" company!

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