Eros.com Customer service They ripped me off for advertisement I paid for and never received the services rendered Internet

I am a professional dominatrix in Edmonton Alberta. I’ve been working five years in this industry professionally. I advertised with this site when I first started they were very good they communicated very well and I trusted that I had no problems with them at that time that was five years ago. now Backpage is taken down and they claim that they have a lot of Clients to deal with. I have sent them over 20 messages they have not messaged me back personally. they have taken my money and they did not post my ad. they would not give me help or reason why. they claim no refunds there in Switzerland and I’m in Canada so I am out $80 in advertising. I just don’t think that’s fair !