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- Report: #422451
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| ESBI bilview.com/esbi
Internet U.S.A. |
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ESBI billed for unsolicited charges Philadelphia Internet
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An ESBI charge was on my phone bill in Jan. 2009. I called the company and was told this would be taken care of and i would recieve a credit on my next
Verizon bill. Feb. bill has come and there are now 2 charges on my phone bill.one for an unpaid balance of $21.35 and a new charge for ESBI for 19.95. I was told by Verizon I had to contact ESBI. Verizon only lists the charge and has nothing to do with ESBI. How can they list a charge if they don't know what it's for?
I again finally contacted ESBI after 4 trys. I actually spoke again to a human and again was told this would be taken care of. I emphatically told them I did not want their service . They said gthe next telephone bill would reflect the correction. Now I wait ....again.
Lorraine
phila, Pennsylvania
U.S.A.
Verizon bill. Feb. bill has come and there are now 2 charges on my phone bill.one for an unpaid balance of $21.35 and a new charge for ESBI for 19.95. I was told by Verizon I had to contact ESBI. Verizon only lists the charge and has nothing to do with ESBI. How can they list a charge if they don't know what it's for?
I again finally contacted ESBI after 4 trys. I actually spoke again to a human and again was told this would be taken care of. I emphatically told them I did not want their service . They said gthe next telephone bill would reflect the correction. Now I wait ....again.
Lorraine
phila, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 02/10/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/esbi/internet/esbi-billed-for-unsolicited-charges-philadelphia-internet-422451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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