Estes Transportation They charged me $100 to use a lift gate, which I didn't need without telling me ahead of time of the charge,  Internet

The driver arrived at my business with my shipment in his truck.  He didn't have a pallet jack so I lent him mine.  I noticed that he had a lift gate so I asked him if we could use it to load my pallet jack on the truck, and then to unload my shipment. I have a lift truck so we could have used that. He didn't tell me it would cost me a $100 to use the lift gate.  Without my pallet jack, we would have had to unload my shipment by hand, which would have taken at least one half hour. As it was, he was there for about 5 minutes.